Account Manager (Bol.com)

About Us 

Avenir Collective - Building the future of beauty, personal care and lifestyle brands.

We're building a new kind of consumer brand platform focused on trusted products, long-term value and meaningful growth. If you're excited by building brands, solving problems and working alongside collaborative, driven people, we'd love to hear from you

Your role at a Glance 

We are looking for an experienced Account Manager (Bol.com) to own the end-to-end commercial performance of a portfolio of Home, Lifestyle & Personal Care brands across European marketplaces, with a focus on BOL.com, OTTO & Kaufland. 

This role combines strategic channel ownership with hands-on execution, ensuring strong revenue growth, profitability, and operational excellence. 

Success in this role means: 

• Driving sustainable, profitable growth across your portfolio 

• Building a deep understanding of performance drivers at SKU and marketplace level  

• Partnering cross-functionally to unlock growth opportunities, accelerate winning strategies, and mitigate risks 

• Operating with a strong commercial mindset, balancing growth, efficiency, and contribution margin 

Location & Flexibility

• Full-time, permanent role based at our Utrecht office in the NL

• This position is hybrid, with the expectation to go to the office 2 days per week

Key Responsibilities

Trading & Commercial Ownership

• Act as the single point of accountability for brand performance on BOL.com, owning P&L outcomes and driving cross-functional execution to deliver results

• Manage day-to-day execution across listings, pricing, promotions, and availability

• Monitor and optimise key commercial metrics, including revenue, CVR, traffic, keyword & category rank, review & ratings, and contribution margin

• Analyse SKU and marketplace-level data (sales, CVR, traffic, keyword rankings, costs) to diagnose performance trends and translate insights into actions

• Execute key trading moments, including product launches, promotions, and peak events (e.g. Prime Day, Black Friday)

• Deliver reporting on performance, risks, and opportunities to senior stakeholders

Channel Strategy & Growth

• Define and execute EU marketplace growth strategies tailored to each brand and market, delivered in line with each brand’s global, omnichannel strategy

• Prioritise key growth levers to maximise performance (pricing, content, SEO, PPC, promotions, distribution)

• Own forecasting, budgeting, and performance tracking for your brands

Platform Execution & Optimisation

• Ensure listings are optimised and compliant, maintaining high operational standards across catalogue, pricing, and account health 

• Proactively resolve issues such as listing suppressions, compliance risks, or negative customer trends 

• Identify performance improvement opportunities through testing and experimentation 

• Build and document best practices and playbooks to drive repeatable success 

• Stay up to date with platform developments, tools, and category trends 

• Manage Performance Marketing (PPC) Aligning on strategy, budgets, and priorities to drive efficient growth, maximise total search visibility and protect margins.

Cross-Functional Leadership

Partner closely with internal teams to deliver best-in-class execution:

• Brand & Creative: Optimise listings, content, and creative to improve CVR and brand positioning

• Product Development: Translate customer insights and performance data into product improvements and innovation pipelines

• Supply Chain: Ensure in-stock performance, optimal inventory levels, and readiness for key trading moments

• Finance: Align on forecasting, profitability, and cost management

About the Ideal Candidate

• 4+ years of experience in eCommerce: hands-on ownership of brands on European marketplaces, ideally BOL.com, OTTO, Kaufland or Amazon.

• Languages: fluent in English and Dutch, German would be a bonus.

• Strong commercial acumen: understands how trading decisions impact revenue, profitability, and cash flow

• Highly analytical: able to interpret complex datasets and turn insights into action

• Ownership mindset: take full responsibility for brand performance and outcomes

• Execution-focused: able to move quickly from insight to action across multiple priorities

• Cross-functional collaborator: work effectively with multiple teams to deliver results

• Structured & organised: able to manage multiple brands, marketplaces, and projects simultaneously

• Clear communicator: able to present complex ideas simply to a range of stakeholders

• Adaptable & proactive: thrives in a fast-paced, constantly evolving environment

Perks & Benefits

• 25 days (+ Dutch public holidays)

• Work from Abroad – One month per year, anywhere in the world

• Bonus Scheme – Discretionary bonus, based on individual and company performance

• Mental Health Support – Free, confidential therapy via Spill

• Opportunity for International Travel – Our team members have been to New York, Vegas, Amsterdam… and Birmingham!

• Flexi-Fridays – Finish early one Friday per month

• Avenir Events – Quarterly meetups, celebrations & social

• Vibrant Office – NewDay Office (Utrecht)  

  Avenir Collective is proud to be a disability-committed employer registered in the UK. If you identify as having a disability and meet all of the criteria set out in the job description, we would like to support you through the interview stage. We celebrate diversity and are committed to creating an inclusive work environment where all employees and applicants can flourish.

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