Account Manager, MEA - Turkish Speaker (Cairo-Based)
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What you'll do
- Own and manage a portfolio of 75–100 hotels within the mid-tail segment.
- Build and maintain strong partner relationships remotely via calls, emails, and virtual meetings.
- Drive improvements in key supply metrics (SHS, DS, Pvar, AV) by analyzing performance data and recommending actionable solutions.
- Activate Agoda products and promotions for partners, track deal performance, and ensure outcomes are documented.
- Use Agoda's digital tools (Avaya, HubSpot, SHS/DS Playbooks) for outreach, logging, and reporting.
- Ensure at least 90% portfolio coverage each quarter, prioritizing underperforming properties for higher impact.
- Participate in training to stay updated on new tools, processes, and best practices.
- Act as the point of contact for partner escalations within your assigned portfolio.
What they're looking for
- Fluency in Turkish and English is required.
- Minimum 4 years of experience in account management, business development, or a supply/e-commerce role.
- Strong relationship management and negotiation skills, with a proven track record in B2B engagement.
- Analytical mindset with experience using data to drive decisions and performance outcomes.
- Comfortable with digital-first work, including remote portfolio management, call systems, and CRM tools.
- Self-driven, organized, and able to manage a large portfolio independently.
- Strong communication skills, with the ability to hold multiple meaningful partner conversations daily.
- Adaptable and able to respond quickly to evolving workflows, tools, and business priorities.
Nice to have
- Experience in the travel, hospitality, or OTA industry.
- Familiarity with supply or e-commerce platforms and performance metrics.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
About Agoda
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.
Get To Know Our Team
The Supply department is the B2B division within Agoda that connects with our external partners to ensure the supply of accommodations, flights, and activities. Within Supply, our account management teams work directly with hotel partners to drive mutual growth, strengthen relationships, and ensure Agoda remains the platform of choice for our supply partners across the region.
The Opportunity
As an Account Manager, you will be responsible for growing the coverage and quality of Agoda's supply network by remotely managing a portfolio of hotel partners in the mid-tail segment. This is a high-volume role focused on maximizing partner engagement, driving portfolio performance, and improving supply metrics at scale.
What You'll Do
You will own a portfolio of mid-tail hotel partners, serving as their primary point of contact and driving performance through proactive, data-driven account management — all delivered remotely.
- Own and manage a portfolio of 75–100 hotels within the mid-tail segment.
- Build and maintain strong partner relationships remotely via calls, emails, and virtual meetings.
- Drive improvements in key supply metrics (SHS, DS, Pvar, AV) by analyzing performance data and recommending actionable solutions.
- Activate Agoda products and promotions for partners, track deal performance, and ensure outcomes are documented.
- Use Agoda's digital tools (Avaya, HubSpot, SHS/DS Playbooks) for outreach, logging, and reporting.
- Ensure at least 90% portfolio coverage each quarter, prioritizing underperforming properties for higher impact.
- Participate in training to stay updated on new tools, processes, and best practices.
- Act as the point of contact for partner escalations within your assigned portfolio.
Required Qualifications
- Fluency in Turkish and English is required.
- Minimum 4 years of experience in account management, business development, or a supply/e-commerce role.
- Strong relationship management and negotiation skills, with a proven track record in B2B engagement.
- Analytical mindset with experience using data to drive decisions and performance outcomes.
- Comfortable with digital-first work, including remote portfolio management, call systems, and CRM tools.
- Self-driven, organized, and able to manage a large portfolio independently.
- Strong communication skills, with the ability to hold multiple meaningful partner conversations daily.
- Adaptable and able to respond quickly to evolving workflows, tools, and business priorities.
Preferred Qualifications
- Experience in the travel, hospitality, or OTA industry.
- Familiarity with supply or e-commerce platforms and performance metrics.
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Discover more about working at Agoda
- Agoda Careers https://careersatagoda.com
- Facebook https://www.facebook.com/agodacareers/
- LinkedIn https://www.linkedin.com/company/agoda
- YouTube https://www.youtube.com/agodalife
Equal Opportunity Employer
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
Disclaimer
We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
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