Accounts Receivable Team Lead

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! 

At Acquire Intelligence, our mission is to help business work smarter.  

We bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence. 

Our purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe. 

If you’re passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career. 

Advance Your Career - Join us today and be part of a team where your work makes an impact! 

Why Join the A-Team? 

Come for a career, stay for the fun! 

• Enjoy 14 months of pay*  

• HMO coverage for you and your family  

• Yearly Kick Off Parties with major giveaways (like the car in 2023)  

• Grow your career - yes, we love to promote internally   

• Do meaningful work and collaborate with the best  

• 900 promotions given each year  

• 2,700+ leadership training courses  

A Glimpse into Your New Role 

The Accounts Receivable (AR) Team Lead is responsible for overseeing the day-to-day operations of the accounts receivable function, ensuring timely collection of outstanding invoices, accurate application of payments, and maintenance of customer accounts. This role supervises AR staff, drives process improvements, and collaborates with internal departments to support cash flow and financial accuracy. 

• Lead, mentor, and support the Accounts Receivable team. 

• Assign and monitor daily workload to ensure deadlines are met. 

• Conduct performance reviews and provide ongoing coaching and development. 

• Assist in hiring and training new team members. 

• Monitor aging reports and ensure timely collection of outstanding balances. 

• Review and approve account reconciliations and adjustments. 

• Ensure accurate cash application and posting of payments. 

• Handle escalated customer disputes and complex collection issues. 

• Analyze AR aging reports and KPIs. 

• Provide regular updates on collection performance and cash flow forecasts. 

• Ensure compliance with company policies, accounting standards, and internal controls. 

• Support internal and external audits as needed. 

• Identify opportunities to streamline AR processes and improve efficiency. 

• Support system enhancements or ERP implementations related to AR. 

• Develop and maintain system documentation for all AP functions. 

• Ensure that PEAMs are served to all staff.   

• Develop, drive and report on team KPIs 

• Coordinate with all departments within the company to meet campaign needs.   

What You’ll Bring 

Required Skills & Competencies 

• Strong English language skills (written and verbal communication). 

• Relevant accounting or finance qualification with prior Finance & Accounting experience. 

• Proven Accounts Receivable and/or broader finance operations experience. 

• Previous Team Lead or supervisory experience. 

• Experience working in a BPO or Shared Services environment. 

• Multinational company experience preferred. 

• Experience in process migration, transitions, or knowledge transfer projects. 

• Proficiency in Large ERP system such as SAP, NetSuite etc.   

• Advanced Excel skills (e.g., VLOOKUP/XLOOKUP, Pivot Tables, data analysis). 

• Strong process improvement mindset with the ability to identify and implement efficiencies. 

• Experience working with Australian company financials is preferred but not essential. 

• High degree of computer proficiency, including Microsoft Office applications (Excel, Word, Outlook, PowerPoint). 

WHAT WE VALUE 

We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values: 

• Curious and Clever: Smart questions spark smart solutions. 

• Entrepreneurial Energy: Think like an owner. Solve like a founder. 

• Fast with Intent: We move fast and deliver real results. 

• Laugh and Learn: We don’t take ourselves too seriously, just our results. 

What are you waiting for? 

Come for a career, stay for the fun 

Join the A-Team and experience the A-Life!