Administrative Officer II
About this role
Agency
Adult CorrectionDivision
General CounselJob Classification Title
Administrative Officer II (NS)Position Number
60056218Grade
NC12About Us
The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!
Description of Work
The Administrative Officer II oversees the Electronic Document Management System (EDMS) within Combined Records, serving as the technical expert for OmniDocs and OmniScan. This role manages daily operations, supervises staff, ensures data accuracy, and maintains compliance with confidentiality and records‑management standards. The AOII provides high‑level system support, resolves complex technical issues, and coordinates with key stakeholders to ensure the integrity of offender records and seamless workflow across the divisionJob Duties
• Oversee daily EDMS operations, including scheduling, record delivery logistics, and processing discharged offender records.
• Provide system administration and quality assurance for OmniDocs and OmniScan, including advanced data repairs and troubleshooting.
• Supervise EDMS staff, coordinate training, and implement cross‑training to ensure business continuity.
• Manage human resource activities for Combined Records, including performance oversight and addressing complex employee matters.
• Serve as primary liaison with Prison Administration and the Parole Commission to resolve technical inquiries and obtain required legal documents.
• Ensure compliance with departmental policies regarding confidentiality, records management, and release of information.
• Maintain accuracy and integrity of offender records through ongoing monitoring and adherence to established standards.
• Exercise independent judgment to address complex administrative and operational issues effectively.
Knowledge Skills and Abilities/Management Preferences
Recruitment Range is $47,703 - $83,479
Working hours will be 8:00am to 5:00pm.
Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:
- Comprehensive knowledge in OmniDocs/OmniScan, OPUS offender records retention.
- Significant experience in administrative management, preferably within a correctional or legal records environment.
- Experience supervising personnel, providing training and education, and overseeing performance management.
- Working knowledge of the principles and practices of Department of Adult Correction (DAC) policies and procedures, public administration, and business administration.
- Ability to exercise good judgment in analyzing situations and making decisions within area of responsibility; able to learn and apply rules, procedures, and practices.
The Posting Will Close At 11:59 P.M. The Night Before The End Date
State Benefits Information:
The State of North Carolina offers a comprehensive benefits package including:
Health Insurance options
Retirement Plans
NCFlex Supplemental Benefits
Paid Vacation, Sick, and Community Service Leave
Paid Parental Leave
Visit the State Benefits website for additional information.
The Combined Records section is responsible for the development and maintenance of offender records and the calculation of sentences for all offenders who are incarcerated in the North Carolina Department of Adult Correction facilities. The staff at Combined Records obtain information from a variety of sources, including the courts, the Post-Release Supervision/Parole Commission, the North Carolina Department of Justice, the Attorney General's Office, and federal, state, and county law enforcement agencies. The section also provides auxiliary services to the Post-Release Supervision/Parole Commission, Community Supervision, and the Extradition Office.
Application Process
NCDAC uses the Merit-Based Recruitment and Selection Plan to fill positions with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.
Applicants must complete the application in full. Resumes will not be accepted in lieu of completing the State application. Applications must include:
Complete education history (including high school)
Full work experience details
Certificates and licenses, if applicable
Education must be from appropriately accredited institutions.
Information provided must support responses to supplemental questions. Incomplete applications may impact screening and salary determination.
Applicants may be subject to a criminal background check and drug screen.
If multiple applications are submitted, only the most recent application received before the closing date will be considered.
Education Equivalency Verification
The State of North Carolina/Office of State Human Resources (OSHR) uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members.
Veterans’ and National Guard Preference
Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.
Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.
PREA Requirement
The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape." Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction: PREA Hiring and Promotion Prohibitions
ADA Accommodations
Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), NCDAC is committed to the full inclusion of all qualified individuals. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below
Minimum Education and Experience
Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
Bachelor’s degree from an appropriately accredited institution and three years of experience in personnel, budgeting, research or administrative management
OR
An equivalent combination of education and experience.
EEO Statement
The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
Recruiter:
Lisa Warren ByrdEmail: