Admission Specialist
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About this role
The Admissions Specialist is responsible for client admissions. The admissions coordinator
reports to the Admissions Director.
Qualifications:
•
High School Diploma or GED required; Bachelor’s degree preferred in related field –
such as Social Work, Psychology, or Education – preferred.
•
Must have essential computer skills and ability to navigate and use the company EMR.
•
Must be able to pass drug, nicotine, and alcohol tests.
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Strong phone communication skills, with the ability to engage compassionately and
professionally in sensitive, Christ-centered conversations while maintaining
confidentiality and clarity.
•
Hold/Receive required certifications within the predetermined time limits established by
the State of Arkansas and Adult & Teen Challenge of Arkansas.
•
Complete the specifically designed trainings and pass written examination required for
certification.
Competencies:
•
Work effectively with culturally diverse population and be sensitive to the needs of each
population.
•
Communicate compassionately and effectively with clients, health care professionals, and
the general public.
•
Familiar with medical terminology as it relates to mental health care and basic family
practice care.
•
Effective documentation skills.
•
Able to lift up to 30 pounds.
•
Physically able to walk, stand, and stoop for several hours each day.
Responsibilities:
•
Oversees client applications and admissions checklist into the program.
•
Ensure that all client applications are thoroughly looked through and responds within 24
hours.
•
Conducts follow up phone interviews with client applicants and referral sources.
•
Upload all appropriate information about the client to the EMR upon arrival including all
necessary contact details.
•
Participates in Agency-wide training programs/in-services.
•
Familiar with the company’s policies, procedures and guidelines including all safety
protocols and rules for facility.
•
Ensures confidentiality of client and employee information and responds to internal and
external information according to company policy.
•
Assists in overcoming barriers to the admission of clients.
•
Makes necessary referrals and serves as liaison with other agencies.
•
Present new client intakes to interdisciplinary team.
•
Occasional meetings at ATCAR campus as needed.
•
Other duties as assigned.
Company
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