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Jobs / Support Operations Manager in United Kingdom
14 days ago
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Randstad·14 days ago
14 days ago

Adult Early Support Team Manager (AEST)

Manchester, United KingdomContractHybridSenior · 5-10 years₹3,600/yr · est.Support Operations Manager

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Top 10% of NextRaise users matched against Support Operations Manager roles in United Kingdom.

Must-have skills for this role

  • social work
  • care act 2014
  • strengths-based practice
  • operational management

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What you'll do

  • Front-Door Leadership: Provide operational management and leadership across a dynamic, fast-paced triage and early support team.
  • Strengths-Based Practice: Embed person-centred, strengths-based interventions that prevent, reduce, or delay care needs under the Care Act 2014 framework.
  • Service Quality & Performance: Drive high-quality decision-making, manage operational demand, oversee performance, and conduct regular practice audits.
  • Supervision & Development: Deliver reflective supervision, coaching, and support to social workers and assessment staff in a high-volume environment.
  • Multi-Agency Working: Collaborate with health, housing, voluntary sector, and NHS partners to enable coordinated early intervention responses.

What they're looking for

  • Active registration with Social Work England (SWE).
  • Proven management or supervisory experience in statutory Adult Social Care (preferably in front-door, triage, MASH, or early support settings).
  • Deep understanding of Care Act 2014 assessments, risk management, and strengths-based practice models.
  • Ability to manage high operational demand and drive performance in a fast-paced environment.
  • BA in social work

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Adult Early Support Team Manager (AEST) - Early Help & Triage

  • Location: Manchester

  • Authority: Manchester City Council (Adult Social Care)

  • Pay Rate: £40.00 per hour (Umbrella)

  • Contract: Full-Time Locum Assignment

  • Working Pattern: Hybrid (Office days: Tuesdays & Thursdays, plus additional as required by service needs)

Are you an experienced Adult Social Care manager who thrives in a fast-paced environment and is passionate about strengths-based, early-intervention practice?

Manchester City Council is recruiting an experienced Team Manager to lead their Adult Early Support Team (AEST). Offering £40.00 per hour, this role provides a crucial leadership platform at the initial point of contact for Adult Social Care across Manchester.

About the Role & Service Area:

The Adult Early Support Team (AEST) delivers Manchester's Early Help offer for Adult Social Care. Operating as the front-door service, the team delivers effective, strengths-based interventions at the first point of contact to prevent, reduce, or delay the escalation of care needs-empowering residents to maintain independence and achieve optimal outcomes.

Key Responsibilities:

  • Front-Door Leadership: Provide operational management and leadership across a dynamic, fast-paced triage and early support team.

  • Strengths-Based Practice: Embed person-centred, strengths-based interventions that prevent, reduce, or delay care needs under the Care Act 2014 framework.

  • Service Quality & Performance: Drive high-quality decision-making, manage operational demand, oversee performance, and conduct regular practice audits.

  • Supervision & Development: Deliver reflective supervision, coaching, and support to social workers and assessment staff in a high-volume environment.

  • Multi-Agency Working: Collaborate with health, housing, voluntary sector, and NHS partners to enable coordinated early intervention responses.

What We Are Looking For:

  • Professional Registration: Active registration with Social Work England (SWE).

  • Leadership Experience: Proven management or supervisory experience in statutory Adult Social Care (preferably in front-door, triage, MASH, or early support settings).

  • Expertise: Deep understanding of Care Act 2014 assessments, risk management, and strengths-based practice models.

  • Pace & Resilience: Ability to manage high operational demand and drive performance in a fast-paced environment.

Why Apply?

  • Competitive Pay: £40.00 per hour.

  • Hybrid Flexibility: Fixed office schedule (Tuesdays & Thursdays) with home working flexibility on remaining days.

  • High-Impact Role: Lead a vital service that directly shapes resident outcomes across Manchester.

Apply Today

Randstad Care acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Care is an equal opportunities employer and decisions are made on merits alone.

Did you know that Randstad Care have been awarded a place on the National Clinical Staffing Framework for the NHS? This means we will be able to bring you more opportunities within nursing & midwifery and clinical staffing.


experience

Adults


skills

be able to manage challenging situations


qualifications

university


education

BA in social work

Company

Randstad
Manchester, United Kingdom

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Randstad's careers site·first seen 22 Sept 2026·last verified 22 Sept 2026·How we source jobs

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