Advice Night Administrator – Kingsford Legal Centre UNSW
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What you'll do
- Provide high level administrative support to the Kingsford Legal Centre evening advice night sessions
- Act as the first point of contact for clients and students, maintaining effective channels of communication, to ensure the effective operation of the evening client advice session
- Provide effective specialist support and induction relating to administrative guidelines, processes and activities relating to legal service delivery, client document management and other KLC systems to students and volunteer solicitors
- Respond to a range of in-person, telephone and email enquiries from internal and external stakeholders, and using sound judgment, initiate, action or escalate as necessary relating to the evening advice session
- Undertake induction for Lawyers, Ethics and Justice students, attending the evening advice session, including WHS requirements and undertake administrative set up for the night
- Participate in relevant projects and business improvement activities to streamline processes and facilitate administrative efficiency.
What they're looking for
- Relevant tertiary qualification with subsequent relevant experience or equivalent competence gained through any combination of education, training and experience
- Advanced time management, organisational and problem-solving skills, including the ability to meet deadlines
- Well-developed interpersonal written and verbal communication skills
- Demonstrated experience providing effective customer service and support to clients at all levels
- Highly proficient computer literacy with excellent skills in Microsoft Office applications / client database systems
- Ability to make sound judgements and work both independently and as part of a team
- Demonstrated experience supporting and contributing to projects and initiatives
- Demonstrated ability to guide, support and supervise students.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Advice Night Administrator – Kingsford Legal Centre UNSW
- Employment Type: Part Time, 16 hours per week (Monday to Thursday 3.30pm - 7.30pm)
- Duration: Fixed Term Contract until 31 December 2027
- Remuneration: Level 5 from $92,265 - $104,401 (pro rata) + 17% super + leave loading
- Location: UNSW Kensington Campus
About Us:
Kingsford Legal Centre (KLC) is a community legal centre providing free legal advice and assistance to our local community and to people across New South Wales. Our team of solicitors provide advice on matters such as Domestic Violence, Credit and Debt, Victim’s Compensation, Criminal Law, Employment Law, and Discrimination Law.
Why Your Role Matters:
The Advice Night Administrator provides effective administrative support to the Monday to Thursday evening advice sessions within Kingsford Legal Centre to ensure our services are provided efficiently to meet the operating needs of KLC. This role supports KLC lawyers, volunteers and students in the delivery of high-quality legal advice in our evening clinics.
The role reports to the Centre’s Operations Manager supporting the Kingsford Legal Centre Director and Deputy.
The role works across advice clinics which take place Monday to Thursday evenings, and the ordinary hours are 3:30pm to 7:30pm.
Key Responsibilities:
- Provide high level administrative support to the Kingsford Legal Centre evening advice night sessions
- Act as the first point of contact for clients and students, maintaining effective channels of communication, to ensure the effective operation of the evening client advice session
- Provide effective specialist support and induction relating to administrative guidelines, processes and activities relating to legal service delivery, client document management and other KLC systems to students and volunteer solicitors
- Respond to a range of in-person, telephone and email enquiries from internal and external stakeholders, and using sound judgment, initiate, action or escalate as necessary relating to the evening advice session
- Undertake induction for Lawyers, Ethics and Justice students, attending the evening advice session, including WHS requirements and undertake administrative set up for the night
- Participate in relevant projects and business improvement activities to streamline processes and facilitate administrative efficiency.
Skills and Experience:
- Relevant tertiary qualification with subsequent relevant experience or equivalent competence gained through any combination of education, training and experience
- Advanced time management, organisational and problem-solving skills, including the ability to meet deadlines
- Well-developed interpersonal written and verbal communication skills
- Demonstrated experience providing effective customer service and support to clients at all levels
- Highly proficient computer literacy with excellent skills in Microsoft Office applications / client database systems
- Ability to make sound judgements and work both independently and as part of a team
- Demonstrated experience supporting and contributing to projects and initiatives
- Demonstrated ability to guide, support and supervise students.
For further details on role responsibilities and skills & experience required, refer to the position description found under the position listing on Jobs@UNSW
Benefits and Culture:
People are at the core of everything we do. It's our people who make UNSW one of the world's leading universities.
Along with the opportunity to work on diverse, high-risk projects that support world-class research and education, you'll enjoy benefits that are hard to find in many construction and infrastructure environments, including:
- 17% superannuation and additional leave loading.
- Additional 3 days' leave over the Christmas shutdown.
- Career development and learning opportunities.
- Eligible for community services industry portable long service leave scheme.
- Discounts and entitlements across retail, education and fitness.
To learn more about working at UNSW, visit: https://www.jobs.unsw.edu.au/lifestyle-benefits
How to Apply: Submit your CV & a cover letter briefly addressing the skills and experience bullet points listed in the position description by 11.55pm Wednesday 23rd September 2026.
Please note: Sponsorship is not available for this role, valid Australian working rights are required on application.
Contact: Amy Denney a.denney@unsw.edu.au - Talent Acquisition Partner
Please apply directly through the website, applications sent to the contact above will not be accepted.
Pre-Employment Checks
As part of our recruitment process candidates may be required to undergo pre-employment screening, which may include reference checks, qualification verification, right-to-work verification, and criminal history screening where relevant to the role.
UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.
The University reserves the right not to proceed with any appointment.
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