After-Hours Youth Support Worker - Evening
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What you'll do
- Provide after-hours support to young people experiencing or at risk of homelessness, fostering a safe, supportive and therapeutic accommodation environment
- Support the implementation of case management plans, assisting young people to achieve goals related to housing, health, education, employment and community participation
- Help residents develop practical life skills and independence through mentoring and support with daily living activities, including meal preparation, health and wellbeing
- Assist young people to understand and engage with the Journey to Independence Model, promoting positive behaviours and successful outcomes during their stay
- Monitor client wellbeing and safety, identifying and escalating risks appropriately while ensuring the effective operation of the service after hours
What they're looking for
- A tertiary qualification in community services, social services, or a related field (Diploma preferred; Cert IV accepted with experience and willingness to study)
- Demonstrated experience supporting young people in a social services or youth sector environment
- Understanding of trauma ‑ informed practice , youth homelessness, and psychosocial support frameworks
- A current driver’s licence and ability to complete mandatory TSA training
- Working knowledge of professional record‑keeping, crisis accommodation expectations, and culturally safe practice
- National Criminal History Check & Victorian Employee Working with Children Check
Nice to have
- Diploma in community services, social services, or a related field
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Number of Positions Available:
ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Why this role matters
Young people experiencing or at risk of homelessness deserve safety, dignity, and a genuine chance to rebuild their lives. The Salvation Army Youth Services provide crisis accommodation, holistic case management, and early‑intervention support that empowers young people to move toward independence with confidence and hope.
About the role
As an After-Hours Youth Support Worker (Evening), you will provide compassionate and consistent support to young people who are experiencing or at risk of homelessness within a crisis accommodation setting. Working closely with the case management team, you will help implement individual support plans, promote safety and wellbeing, and foster a positive, therapeutic environment that empowers young people to achieve their goals. Through your engagement and support, you will play a vital role in helping young people build stability, resilience and confidence for the future.
Reporting to the Client Services Coordinator, this is a permanent part‑time position, (26 hours per week), based on site in Shepparton, Victoria.
Conditions
Compensation is in accordance with the SCHADS Award Level 3.
How you will make an impact
Provide after-hours support to young people experiencing or at risk of homelessness, fostering a safe, supportive and therapeutic accommodation environment
Support the implementation of case management plans, assisting young people to achieve goals related to housing, health, education, employment and community participation
Help residents develop practical life skills and independence through mentoring and support with daily living activities, including meal preparation, health and wellbeing
Assist young people to understand and engage with the Journey to Independence Model, promoting positive behaviours and successful outcomes during their stay
Monitor client wellbeing and safety, identifying and escalating risks appropriately while ensuring the effective operation of the service after hours
What you will bring
A tertiary qualification in community services, social services, or a related field (Diploma preferred; Cert IV accepted with experience and willingness to study)
Demonstrated experience supporting young people in a social services or youth sector environment
Understanding of trauma‑informed practice, youth homelessness, and psychosocial support frameworks
A current driver’s licence and ability to complete mandatory TSA training
Working knowledge of professional record‑keeping, crisis accommodation expectations, and culturally safe practice
Mandatory checks: National Criminal History Check & Victorian Employee Working with Children Check
What we offer
The Salvos offer a meaningful, well‑rounded benefits package including:
Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit
Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities
Access to EAP and health & wellness initiatives incl Fitness Passport
Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days)
Ongoing training and development opportunities that enhance on the job skills and proficiency
Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts
How to apply
If you’re passionate about making a difference and ready to support young people on their journey toward independence, please submit your resume and a cover letter outlining your alignment with the role’s requirements. Together, we can create lasting change and build a more inclusive and compassionate community.
Applications will close as soon as a suitable candidate is secured.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration
Company
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