Aftermarket Regional Manager - Northeast

KSB is a leading supplier of pumps, valves and related service. Our reliable, high-efficiency products are used in applications wherever fluids need to be transported or shut off, covering everything from building services,industry and water transport to waste water treatment, power plant processes and mining. Founded in 1871 in Frankenthal, Germany, the company has a presence on all continents with its own sales and marketing organisations and manufacturing facilities. Around the globe, more than 190 service centres and around 3,500 service specialists are on hand to provide local inspection, servicing, maintenance and repair services under the KSB SupremeServ brand. Innovative technology that is the fruit of KSB’s research and development activities forms the basis for the company’s success.

People. Passion. Performance. It is these three success factors that make KSB the company it is today.

At KSB, we recognise that it is people who actually make the difference – the people we employ and the people we serve. This is why we are committed to equal rights and treatment worldwide and never lose sight of the aspects ecology and sustainability when manufacturing our products.

Position Title: Aftermarket Regional Manager - Northeast

Reports To:  SupremeServ Sales Director

Position Summary:

KSB, a worldwide leader in pump manufacturing, is looking for a motivated individual, to be responsible for Aftermarket sales of Shop Service/Rebuilds, Parts, Retrofit and Field Service for KSB Inc., in the assigned area.  The position allows freedom to work independently and to be involved in all aftermarket aspects of pump sales. 

Location: Candidate must be located in the Northeast US Territory.

Sales Territory: 

Maine, New Hampshire, Vermont, Massachusetts, Rhode Island, Connecticut, New York.

Responsibilities:

• Manages quotations and sales to customers. Promote value-added services and products to customers at all stages of the selling cycle.

• Sales travel is expected to be 75-80%.

• Brings in inquiries and follows the proposal process to ensure that the proposal is competitive, accurate and on time.

• Passes on leads for new equipment or other sales territory opportunities belonging to other territories or salespeople.    

• Provides and coordinates PowerPoint presentations, conducts factory tours and site tours as necessary.

• Periodically reviews and offers improvement suggestions on sales materials (literature and website).

• Daily follow-up of CRM tasks from follow up to closure, with specific information gathered and entered into CRM at each stage. (Examples of information include (1) competition, (2) pricing compared to competition, (3) most valued aspect of quotation - cost, delivery, warranty, etc., and (4) if sale was lost, to whom and by what criteria).

• Submits reports monthly in a format agreed upon with Aftermarket Management, in order to forecast necessary resources to manage incoming work.

• Submits weekly itineraries.

• Uses best judgment to manage travel and selling expenses.

Qualifications: 

• Strong mechanical aptitude and rotating equipment background, preferably pumps

• Proficient in Word, Excel, PowerPoint, Outlook and Internet use, CAD experience desired

• Strong interpersonal and problem-solving skills

• Detail oriented

• Highly motivated with a strong desire to succeed

• Willingness and ability to travel extensively within designated territory, as mentioned above

• 3-5 years experience in equipment repair, maintenance and selling related products in Power, Chemical, General Industrial and Petroleum required.

Salary Range: $90,000 - $130,000

EOE/M/F/D/V          Drug Free Environment

KSB Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. KSB makes hiring decisions based solely on qualifications, merit, and business needs at the time. 

We value employees who take the initiative and are committed to our company; Employees who take responsibility and for whom business success is the focus of their actions. In return, we offer fair framework conditions for collective wages and pensions, flexible working time models, individual training opportunities and the best career prospects.