AI Adoption & Change Navigator
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About this role
Our vision is to transform how the world uses information to enrich life for all.
Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing.
The AI Adoption & Change Navigator and international locations is responsible for driving consistent adoption of AI solutions across all regions. This position delivers coaching aligned with regional time zones, customizes training materials for cultural and linguistic relevance, and establishes networks of local AI advocates. The objective is to ensure that international teams receive equitable, hands-on support for AI initiatives, mirroring the standard provided to U.S. teams, while addressing region-specific requirements to achieve uniform benefits from AI transformation.
Key Responsibilities
Regional Support: Deliver on-site or time-zone-aligned assistance to global teams throughout and following AI tool implementation. Conduct office hours or clinics during regional work periods to ensure prompt support across locations.
Cultural Adaptation: Modify training materials and guidance for cultural relevance. Collaborate with the central training team to localize examples and use cases. Provide translations or bilingual support as required.
Regional Coaching: Offer region-specific coaching and training to leaders and teams. Identify and develop local champions who will promote AI adoption and act as key contacts within their sites.
Collect Regional Feedback: Obtain input from international users regarding region-specific challenges, such as network access, compliance requirements, language barriers, or varying work practices. Advocate for necessary resources or adjustments to ensure effective and equitable AI tool usage globally.
Facilitate Global Communities: Connect team members and departments across business areas across regions engaged in similar AI initiatives. Establish and support communities of practice to enable the global sharing of success stories and best practices.
Required Qualifications
Experience: Minimum three years in customer success, user support, change management, or related fields, with proven involvement in international or multicultural environments.
Emotional Intelligence: Exhibits patience, trust-building, and empathy, enabling effective collaboration and support for diverse teams in AI adoption.
Preferred Qualifications
Experience launching or managing technology adoption initiatives across multiple countries.
Familiarity with regulatory considerations for AI (or IT tools) in various regions (e.g., data privacy laws like GDPR).
Compensation and benefits
Competitive compensation includes base salary, performance-based incentives, and possible equity.
Comprehensive benefits including health insurance, retirement plans, paid time off, and executive coaching opportunities.
About Micron Technology, Inc.
We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all. With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience.
To learn more, please visit micron.com/careers
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
To request assistance with the application process and/or for reasonable accommodations, please contact hrsupport_sg@micron.com
Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.
Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.
AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification.
Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.
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