AI Software Tester / AI Engineer

At Quest Global, it’s not just what we do but how and why we do it that makes us different. With over 25 years as an engineering services provider, we believe in the power of doing things differently to make the impossible possible. Our people are driven by the desire to make the world a better place—to make a positive difference that contributes to a brighter future. We bring together technologies and industries, alongside the contributions of diverse individuals who are empowered by an intentional workplace culture, to solve problems better and faster.

Key Responsibilities

• Validate and test AI-powered applications, copilots, chatbots, and automation solutions.
• Create and execute test plans, test cases, and test scenarios for AI and software applications.
• Verify the accuracy, reliability, and performance of AI-generated responses and workflows.
• Perform functional, integration, regression, and user acceptance testing.
• Identify, document, track, and validate defects through resolution.
• Test integrations across Microsoft Copilot, Copilot Studio, Power Automate, SharePoint, Teams, APIs, and related platforms.
• Validate data quality, data flows, and outputs used by AI applications and analytics solutions.
• Collaborate with developers, business stakeholders, and engineering teams to understand requirements and ensure solution quality.
• Develop and maintain automated test scripts and test frameworks where applicable.
• Support AI solution releases by ensuring quality, compliance, usability, and performance standards are met.
• Provide feedback to improve AI models, prompts, workflows, and user experience.
• Contribute to continuous improvement of AI testing processes, quality metrics, and best practices.

We are known for our extraordinary people who make the impossible possible every day. Questians are driven by hunger, humility, and aspiration. We believe that our company culture is the key to our ability to make a true difference in every industry we reach. Our teams regularly invest time and dedicated effort into internal culture work, ensuring that all voices are heard.

We wholeheartedly believe in the diversity of thought that comes with fostering a culture rooted in respect, where everyone belongs, is valued, and feels inspired to share their ideas. We know embracing our unique differences makes us better, and that solving the worlds hardest engineering problems requires diverse ideas, perspectives, and backgrounds. We shine the brightest when we tap into the many dimensions that thrive across over 21,000 difference-makers in our workplace.

Required Competencies & Skills

• Hands-on experience in workflow automation development.
• Experience in dashboard development or data analysis.
• Strong problem analysis and problem-solving abilities.
• Excellent cross-departmental communication and collaboration skills.
• Ability to translate business requirements into digital solutions and continuously improve processes.
• Proficiency in AI development, software design, and software system development.

Preferred / Bonus Qualifications

• Project experience with Microsoft Copilot or Copilot Studio.
• Application development experience with Azure OpenAI, Generative AI, or AI Agents / Chatbots.
• Experience in SharePoint application development and Business Process Automation (BPA).
• Familiarity with engineering organization workflows, product development processes, or NPI (New Product Introduction).
• Experience in Hardware Development or Engineering Lifecycle Management.