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Jobs / Call Center Agent in United States of America
1 month ago
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Yusen-logistics·1 month ago
1 month ago

Air Export Agent II

College Park, United States of AmericaMid · 2-5 yearsCall Center Agent

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About this role

Job Purpose

Are you detail-oriented and fluent in English? Do you enjoy validating data, analyzing trends, and troubleshooting issues? If so, this role might be a great fit for you!

 

As a Business Data Technician, you will be responsible for researching, analyzing and validating information using web-based research and processing business applications.

Job Overview

On a given day, your work might include:

  • Analyzing information and issues to bring them to resolution through web-research, data analysis, and critical thinking.
  • Applying critical thinking to identify high-level data trends.
  • Performing occasional software usability testing and provide feedback.
  • Performing web-based research to evaluate and validate data quality.
  • Processing business applications.
  • Performing root cause analysis of spotted issues and escalating them to the appropriate component.

 

Candidates must:

  • Be eligible to work in Ireland.
  • Excellent English communication skills and knowledge of an additional language is a plus.
  • Able to work on a full-time basis under a hybrid modality in Cork, Ireland.

 

An ideal Business Data Technician would be:

  • Detail-oriented
  • Passionate about IT and familiar with iOS and macOS.
  • Able to work with large datasets, identify patterns and trends and draw conclusions to recommend actions.
  • Able to adapt to working with large data sets identifying patterns.
  • Skilled at web research and web-based maps applications.
  • Comfortable working independently, as well as in small and large cross-functional teams.

 

It would be great if you have:

  • Experience with spreadsheets.
  • Experience with database systems.
  • Familiarity with web-based map applications.
  • Experience in data analysis.
  • Experience with social media sites.
  • University Degree in Business Analysis, Applied Mathematics, Computer Science, other technical degrees, or equivalent combination of education and experience.

 

More information:

  • Specified Purpose Contract with possibility of extension (with 3-months’ probation period).
  • Hybrid and full-time position in Cork, Ireland.
  • Day shift from Monday to Friday.
  • Benefit allowance.
  • Birthday leave.
  • 10% discount on specific Company Healthcare Insurance.
  • 50% of the cost in shuttle services covered by RWS.
  • Bike to Work scheme.

 

If you are interested in the position and you fulfill the requirements, please hit "Apply" and complete your application.

 

We look forward to hearing from you, Thank you!

 

Keywords: Data analyst jobs, Data analysis, Bilingual Jobs, Customer Support, Customer Service, technical support, tech support, IT jobs, RWS, Jobs in Cork, Cork jobs, Jobs in Ireland

Company

Yusen-logistics
College Park, United States of America

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Yusen Logistics's careers site·first seen 8 Aug 2026·last verified 21 Sept 2026·How we source jobs

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