Fly India·7 days ago
7 days ago
Airport Ground Staff - Full Time - Freshers
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What you'll do
- Check-in Assistance: Help passengers with the check-in process, including issuing boarding passes and tagging luggage to ensure customers are prepared for their flights.
- Baggage Handling: Safely manage and transport passengers' luggage, ensuring it is delivered to the right flights on time.
- Customer Service: Address passenger inquiries and provide information regarding flights, boarding procedures, and airport facilities, ensuring customers feel supported during their journey.
- Boarding Procedures: Assist with the boarding process by verifying boarding passes and coordinating with passengers to facilitate a smooth boarding experience.
- Safety and Security Compliance: Ensure that all safety and security protocols are followed, maintaining a secure environment for passengers and staff.
What they're looking for
- 10th Pass
- 0 - 2 Years experience
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
As an Airport Ground Staff member, you will play a vital role in ensuring a smooth travel experience for passengers. You will be responsible for various tasks at the airport that support flight operations and customer service.Key Responsibilities:- Check-in Assistance: Help passengers with the check-in process, including issuing boarding passes and tagging luggage to ensure customers are prepared for their flights.- Baggage Handling: Safely manage and transport passengers' luggage, ensuring it is delivered to the right flights on time.- Customer Service: Address passenger inquiries and provide information regarding flights, boarding procedures, and airport facilities, ensuring customers feel supported during their journey.- Boarding Procedures: Assist with the boarding process by verifying boarding passes and coordinating with passengers to facilitate a smooth boarding experience.- Safety and Security Compliance: Ensure that all safety and security protocols are followed, maintaining a secure environment for passengers and staff.Required Skills and Expectations:- Communication Skills: Strong verbal communication skills are essential, as you will interact with passengers and answer their questions clearly.- Teamwork: Ability to work well with others in a fast-paced environment and collaborate effectively with fellow ground staff.- Problem-Solving Skills: Quick thinking and the ability to resolve issues that may arise during passenger interactions or flight operations.- Attention to Detail: Careful attention to details is important to avoid errors in luggage handling and check-in procedures.- Flexibility: Willingness to work varying hours, including weekends and holidays, to meet the operational demands of the airport. This role is ideal for individuals eager to start their career in the aviation industry, with no prior experience required.
Experience
0 - 2 Years
No. of Openings
32
Education
10th Pass
Role
Airport Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
19 - 37 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Annual Bonus, Petrol Allowance, Laptop, Accommodation, Two-way Cab
Face Interview Location
Headqarter
Company
Fly India
Tirunelveli, United States of America
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