Shobhit Aviation·12 days ago
12 days ago
Airport Ground Staff - Full Time - Freshers
Sign up free to see how well your resume matches this role.
What you'll do
- Passenger Assistance: Provide support to passengers during check-in, boarding, and baggage claims, ensuring they have a pleasant travel experience.
- Baggage Handling: Safely load and unload baggage, ensuring it is handled with care to prevent damage or loss.
- Flight Coordination: Work closely with airline staff to manage flight schedules and communicate updates to passengers regarding delays or gate changes.
- Safety Procedures: Follow safety protocols and guidelines to maintain a secure environment for passengers and staff.
- Customer Service: Answer passenger inquiries, resolve issues, and assist with special requests to enhance overall customer satisfaction.
What they're looking for
- 10th Pass
Nice to have
- Basic computer skills are beneficial to manage check-in systems and documentation.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
We are looking for dedicated Airport Ground Staff in Bhubaneswar to ensure smooth operations at the airport. This full-time position welcomes candidates with 0 to 2 years of experience, and a minimum educational qualification of 10th pass.Key Responsibilities:- Passenger Assistance: Provide support to passengers during check-in, boarding, and baggage claims, ensuring they have a pleasant travel experience.- Baggage Handling: Safely load and unload baggage, ensuring it is handled with care to prevent damage or loss.- Flight Coordination: Work closely with airline staff to manage flight schedules and communicate updates to passengers regarding delays or gate changes.- Safety Procedures: Follow safety protocols and guidelines to maintain a secure environment for passengers and staff.- Customer Service: Answer passenger inquiries, resolve issues, and assist with special requests to enhance overall customer satisfaction.Required Skills and Expectations:Applicants should possess strong communication and interpersonal skills to interact effectively with passengers and team members. An ability to work under pressure and manage time efficiently is crucial to handle busy airport environments. A customer-focused attitude and problem-solving abilities are important to address passenger needs. Basic computer skills are beneficial to manage check-in systems and documentation. A team player mentality is essential for working collaboratively with various airport departments. Flexibility with working hours is expected, as shifts may vary based on flight schedules.
Experience
0 - 2 Years
No. of Openings
465
Education
10th Pass
Role
Airport Ground Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Age Limit
18 - 40 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Company
Shobhit Aviation
Bhubaneswar, India
Company facts come from this company's own listings. We only show what the postings themselves carry.