Analyst, Concur

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What we offer:

Group Summary:

Magna is implementing the Concur Travel Request & Expense system company-wide, for approximately 300 Corporate entities globally. This role will be instrumental in supporting, implementing, troubleshooting, and further enhancing the use of Concur within Magna International. As this role matures, the position may be expanded to include all aspects pertaining to the implementation and support of Concur Travel booking.
 

Major Responsibilities:

• Provide L2/L3 support including incident management, root cause analysis, and service request handling.
• Configure SAP Concur modules (Expense, Request, Travel) as per global templates and business needs.
• Plan and execute self-responsible onboarding activities for implementations and rollouts according to templates and checklists including Marketing, Kickoff, Testing workshops and Train-the-trainer sessions.
• Understand and work with the Onboarding toolset to use it with all major functionality to create/maintain entries and do user training accordingly.
• Manage data imports/exports (305, 350, 720, SAE) and ensure stable integration.
• Collaborate with SAP AMS FI, HR, and Finance teams along with Concur support.
• Support Cognos reporting, including report troubleshooting and requirement gathering.
• Monitor and support Concur-related RPA processes and enhancements.
• Maintain high-quality Magna-aligned documentation and audit-ready artifacts.

Knowledge and Education

• Bachelor’s degree in IT, Business, Finance, or related field.
• Business and process analysis experience
• Fluency in English, on a business or near-native level
• Experience in a client-facing role
• Experience with financial & HR applications or knowledge of accounting practices

Work Experience

• 5–8+ years of relevant experience in SAP Concur or similar SaaS platforms.
• Experience in global delivery model and client-facing environments.

Skills and Competencies

• Strong stakeholder communication in a global environment.
• Analytical and structured problem-solving approach.
• Ownership and accountability for delivery outcomes.
• Ability to manage priorities in a fast-paced, multi-region setup.
• Collaboration across IT, Finance, HR, and third-party vendors.

Awareness, Unity, Empowerment:

At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email or traditional mail to comply with GDPR requirements and your local Data Privacy Law.

AI-Assisted Screening Disclosure

As part of our commitment to a fair, consistent, and efficient recruitment process, we may use artificial intelligence (AI) tools to assist in the initial screening of applications submitted through our Workday system. These tools help identify qualifications and experience that align with the role requirements. Please note that AI is used solely to support our recruiters. Final decisions are always made by the hiring manager and the hiring team. Importantly, no applicant data is shared externally through these AI tools. All information remains securely within our systems and is handled in accordance with our privacy and data protection policies.

Under conditions defined by applicable law, you may have the right to request an explanation of how AI is used to support decision-making.

If you have any questions or concerns about this process, feel free to contact our Talent Attraction team.