Tcglobal·6 days ago
6 days ago
Analyst - Student Onboarding
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What you'll do
- Be the first point of contact for clients (inbound or outbound) leveraging different platforms
- Understand the goals & objectives of the student(s); identify customer needs, clarify information, provide appropriate solutions and alternatives
- Provide guidance to the student over phone/email about navigating the industry leading TC Global student portal
- Connect with interested customer base and onboard them on the TC Global Student Portal
- Support students on administrative requirements concerning higher education admissions, application and visa management
- Assisting teams in the value chain and across business functions in managing and executing relationships over the phone and online
- Develop insight and exposure into countries, areas of study and businesses
- Study and manage the inflow of data for identification of opportunity and influencing decisions
- Regularly attend in-house Learning & Development sessions and external seminars to improve knowledge/performance level and facilitate career growth
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Analyst Student Onboarding
- Be the first point of contact for clients (inbound or outbound) leveraging different platforms
- Understand the goals & objectives of the student(s); identify customer needs, clarify information, provide appropriate solutions and alternatives
- Provide guidance to the student over phone/email about navigating the industry leading TC Global student portal
- Connect with interested customer base and onboard them on the TC Global Student Portal
- Support students on administrative requirements concerning higher education admissions, application and visa management
- Assisting teams in the value chain and across business functions in managing and executing relationships over the phone and online
- Develop insight and exposure into countries, areas of study and businesses
- Study and manage the inflow of data for identification of opportunity and influencing decisions
- Regularly attend in-house Learning & Development sessions and external seminars to improve knowledge/performance level and facilitate career growth
Company
Tcglobal
Delhi NCR, India
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