DHL·10 hours ago
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Application Domain Manager (m/w/d)
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What you'll do
- Management of application domains within the Renten Service
- Oversight and optimization of omnichannel and contact center systems
- Implementation and management of workflow and workforce management solutions
- Administration of CRM and portal systems
- Management of in-/output processes
- Driving robotic process automation initiatives
What they're looking for
- omnichannel systeme
- contact center systeme
- workflowmanagement
- workforcemanagement
- crm
- in-/output management
- portal-systeme
- robotic process automation
- analytische fähigkeiten
- konzeptionelle fähigkeiten
- teamfähigkeit
- kommunikationsfähigkeit
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Willkommen bei der DHL Group. Werden Sie Teil unseres Team im Renten Service der Deutschen Post AG. Der Renten Service, ein Geschäftsbereich von Post & Pakete Deutschland, bietet öffentlichen Leist...
Skills
- omnichannel systeme
- contact center systeme
- workflowmanagement
- workforcemanagement
- crm
- in-/output management
- portal-systeme
- robotic process automation
- analytische fähigkeiten
- konzeptionelle fähigkeiten
- teamfähigkeit
- kommunikationsfähigkeit
Company
DHL
Köln, Germany
Company facts come from this company's own listings. We only show what the postings themselves carry.