Application Specialist
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What you'll do
- Deliver training and application support across Elekta’s radiotherapy solutions, both remotely and on-site.
- Support customers through implementation, go-live and optimisation activities to maximise clinical and operational outcomes.
- Evaluate training effectiveness and support continuous learning and adoption.
- Provide timely, professional support while meeting customer expectations and service commitments.
- Build strong customer relationships and use feedback to enhance customer satisfaction.
- Collaborate with cross-functional teams, including Sales, Marketing, R&D and Product Management, to support customer and business needs.
- Act as a trusted advisor, sharing best practices, gathering customer insights and contributing to product improvements.
- Support customer engagement activities, including conferences, exhibitions and educational events, and help develop training materials and resources.
What they're looking for
- Degree in Therapeutic Radiography, Healthcare Science (Radiotherapy Physics), Biomedical Engineering, or a related field, with experience in a radiotherapy environment.
- Strong understanding of radiotherapy workflows, including 3D and IMRT/VMAT treatment planning.
- Experience delivering clinical or software training, ideally within healthcare or medical technology.
- Knowledge of treatment planning systems; Monaco experience is advantageous.
- Excellent communication and presentation skills, with the ability to explain complex concepts clearly.
- Fluent English; additional European language skills are beneficial.
- Strong organisational and digital skills, including proficiency with Microsoft Office.
- A collaborative, customer-focused approach with a commitment to continuous improvement.
- Willingness to travel domestically and internationally (up to 70%).
Nice to have
- Monaco experience is advantageous.
- Additional European language skills are beneficial.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Are you a current Elekta employee?
Please click here to apply through our internal career site Find Jobs - Elekta.
Want to join a team with a mission to improve and save lives?
We continually look for motivated and skilled individuals who are interested in supporting our customers – healthcare professionals who use our products to help patients and their communities.
We currently have the following opportunity available - please contact us for more details!
We don’t just build technology. We build hope for everyone dealing with Cancer.
At Elekta, we believe every individual deserves access to the best cancer care. That’s why we’re committed to developing innovative solutions that make precision radiation therapy and radiosurgery more effective, efficient, and accessible. If you're passionate about making a meaningful impact, we invite you to bring your expertise and energy to our team.
What You’ll Do At Elekta:
As an Application Specialist, you will provide expert training and application support for Elekta's radiotherapy treatment and treatment planning solutions, helping customers maximise the safe and effective use of our technology. Working closely with clinical users across North Europe, you will support implementation, go-live and optimisation activities while building strong customer relationships and driving customer satisfaction.
This field-based role involves regular travel to customer sites and offers the opportunity to act as a trusted clinical and technical advisor, while sharing customer insights to support the ongoing development of Elekta's products and solutions.
Responsibilities
Deliver training and application support across Elekta’s radiotherapy solutions, both remotely and on-site.
Support customers through implementation, go-live and optimisation activities to maximise clinical and operational outcomes.
Evaluate training effectiveness and support continuous learning and adoption.
Provide timely, professional support while meeting customer expectations and service commitments.
Build strong customer relationships and use feedback to enhance customer satisfaction.
Collaborate with cross-functional teams, including Sales, Marketing, R&D and Product Management, to support customer and business needs.
Act as a trusted advisor, sharing best practices, gathering customer insights and contributing to product improvements.
Support customer engagement activities, including conferences, exhibitions and educational events, and help develop training materials and resources.
What You'll Bring:
Degree in Therapeutic Radiography, Healthcare Science (Radiotherapy Physics), Biomedical Engineering, or a related field, with experience in a radiotherapy environment.
Strong understanding of radiotherapy workflows, including 3D and IMRT/VMAT treatment planning.
Experience delivering clinical or software training, ideally within healthcare or medical technology.
Knowledge of treatment planning systems; Monaco experience is advantageous.
Excellent communication and presentation skills, with the ability to explain complex concepts clearly.
Fluent English; additional European language skills are beneficial.
Strong organisational and digital skills, including proficiency with Microsoft Office.
A collaborative, customer-focused approach with a commitment to continuous improvement.
Willingness to travel domestically and internationally (up to 70%).
What You’ll Get:
In this role, you will work for a higher purpose; hope for everyone dealing with cancer, and for everyone regardless of where in the world, to have access to the best cancer care. In addition to this, Elekta offers a range of benefits.
Work Pattern (you are required to work from the Crawley HQ 4 days a week with 1-day WFH)
Up to 25 paid vacation days (plus bank holidays)
Holiday Purchase Scheme
Private Medical Insurance
Attractive Employer Pension Contribution Package
Cycle to work scheme
Life Assurance
Onsite subsidized restaurant, offering budget-friendly dining
Love electric (Electric vehicle salary sacrifice scheme)
Hiring process:
We are looking forward to hearing from you! Apply by submitting your application and résumé in English, via the “Apply” button.
For questions, please contact the Talent Acquisition Partner responsible, jessica.banfield@elekta.com. We do not accept applications through e-mail.
We are an equal opportunity employer
We are an equal opportunity employer. We evaluate qualified applicants without regard to age, race, colour, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status, or any other protected characteristic.
Company
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