Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Database Management
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
We are seeking an experienced MySQL Database Administrator (DBA) to manage, maintain, and optimize mission-critical MySQL environments across production, non-production, and cloud platforms. The candidate will be responsible for database availability, performance tuning, backup and recovery, security compliance, automation, and supporting infrastructure transformation initiatives.

Roles & Responsibilities:
Database Administration
Administer MySQL 5.7/8.x databases in Production, UAT, DR, and Development environments.
Perform database installation, configuration, upgrades, patching, and migrations.
Manage schema changes, database refreshes, and capacity planning activities.
Ensure high availability and stability of database services.
Performance & Optimization
Monitor database health and performance using enterprise monitoring tools.
Analyze slow queries and optimize SQL performance.
Perform index optimization and query tuning.
Review database growth trends and recommend capacity enhancements.
Backup, Recovery & DR
Configure and manage backup solutions using MySQL Enterprise Backup, Percona XtraBackup, or equivalent.
Execute backup validation and disaster recovery testing.
Support database recovery during outages and critical incidents.
Maintain RPO/RTO compliance requirements.
High Availability & Replication
Manage MySQL Replication, Group Replication, InnoDB Cluster, and HA configurations.
Troubleshoot replication lag and synchronization issues.
Support failover and DR exercises.
Automation & Continuous Improvement
Develop automation scripts using Shell, Python, or PowerShell.
Automate monitoring, health checks, backup validation, and routine DBA activities.
Identify opportunities for operational efficiency and self-healing solutions.
Operational Support
Provide L2 support for incidents, problems, and service requests.
Participate in on-call and critical incident management activities.
Conduct RCA preparation and implement preventive improvements.
Support weekend maintenance and planned changes.
Required Skills
Core Technical Skills
MySQL Database Administration (5.7/8.x)
MySQL Replication
Backup & Recovery
Linux Administration
Database Security & Hardening
Cloud & HA Technologies
Azure Database for MySQL
MySQL InnoDB Cluster
Group Replication
High Availability Architecture


Professional & Technical Skills:
- Must To Have Skills: Proficiency in Database Management.
- Strong knowledge of database architecture, design, and implementation.
- Experience in troubleshooting and resolving database-related incidents and performance issues.
- Familiarity with backup, recovery, and data integrity techniques.
- Ability to work with change management processes and update technical documentation effectively.
- Good communication skills to collaborate with vendors and internal teams.

Additional Information:
3-4 years of Database Administration experience.
Minimum 3+ years of hands-on MySQL Administration.
15 years full time education is required.
Experience in regulated enterprise environments preferred.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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