Application Support Engineer
Sign up free to see how well your resume matches this role.
What you'll do
- Troubleshoot microservices-based applications using Java 11 and Spring Boot
- Manage and operate cloud infrastructure on Google Cloud Platform (GCP)
- Debug queries, validate data, and run performance diagnostics using SQL and PostgreSQL / CloudSQL
- Monitor application and infrastructure using Dynatrace or similar APM tools
- Manage containerized environments including Kubernetes (GKE) and Docker
- Troubleshoot build and deployment in CI/CD pipelines using GitHub and Jenkins
- Perform log analysis, process management, and scripting using the Linux command-line
- Handle incident lifecycle management using ITIL processes and ITSM tools
What they're looking for
- 3–6 years in L1/L2 Application Support, Cloud Operations, or SRE role
- Strong hands-on experience with Java 11, Spring Boot, and microservices-based application troubleshooting
- Working knowledge of Google Cloud Platform (GCP) – GKE, CloudSQL, Memorystore, IAM, Cloud Logging
- Proficiency in SQL and PostgreSQL / CloudSQL – query debugging, data validation, performance diagnostics
- Experience with Dynatrace or similar APM tools for application and infrastructure monitoring
- Familiarity with containerized environments – Kubernetes (GKE), Docker, pod lifecycle management
- Experience with CI/CD pipelines – GitHub, Jenkins (build/deploy troubleshooting)
- Linux command-line proficiency (log analysis, process management, scripting)
- Understanding of ITIL processes and ITSM tools for incident lifecycle management
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Job Title:
Application Support EngineerJob Description
We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled.We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.
Our game-changers:
* Challenge Conventions
* Deliver outcomes unimagined
* Create experiences that go beyond WOW
If this is you, we would love to discuss career opportunities with you.
In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.
We’re a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.
Please find the JD below:
Shift 1- 6.30AM to 3.30PM
Shift 2- 2.30PM to 11.30PM
3–6 years in L1/L2 Application Support, Cloud Operations, or SRE role
Strong hands-on experience with Java 11, Spring Boot, and microservices-based application troubleshooting
Working knowledge of Google Cloud Platform (GCP) – GKE, CloudSQL, Memorystore, IAM, Cloud Logging
Proficiency in SQL and PostgreSQL / CloudSQL – query debugging, data validation, performance diagnostics
Experience with Dynatrace or similar APM tools for application and infrastructure monitoring
Familiarity with containerized environments – Kubernetes (GKE), Docker, pod lifecycle management
Experience with CI/CD pipelines – GitHub, Jenkins (build/deploy troubleshooting)
Linux command-line proficiency (log analysis, process management, scripting)
Understanding of ITIL processes and ITSM tools for incident lifecycle management
Location:
IND Bangalore - 55, Divyasree Towers, Bannerghatta Main RoadLanguage Requirements:
Time Type:
Full timeCompany
Company facts come from this company's own listings. We only show what the postings themselves carry.