Appointment Setter - In-Office
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What you'll do
- Field inbound and outbound calls to engage interested prospects as part of our customer acquisition efforts
- Build rapport and trust with potential customers and generate consultation appointments for our outside sales department
- Handle inbound prospects from a variety of marketing sources to include: TV, Radio, Facebook, SEO, and direct mail
- Place outbound calls to highly qualified leads that convert as high as 40% - no more cold calls
- Manage leads by tracking, following up, and setting appointments to achieve sales and productivity objectives
What they're looking for
- Experience handling inbound and outbound calls in a performance-driven environment or relevant customer-facing roles including hospitality, food and beverage, retail sales, direct marketing
- Must be tech-savvy and familiar with data entry and Microsoft Office
- Ability to type 30 WPM or more
- Multitasking between engaging with customers and entering data on different platforms efficiently
- Ability to speak with prospects with confidence and multitask on systems
- Positivity, Flexibility, Determination and a Persuasive personality
- High energy and willingness to learn
- Attention to detail
- High School Diploma or Equivalent
Nice to have
- At least one (1) year experience in call center sales preferred
- Bilingual skills in both English and Spanish - plus!
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Renuity
Appointment Setter - Base + Commission
In-Office | New Expansion - Urgently Hiring
$15/hour Plus uncapped commissions
Earn up to $25- $35/hour
The home improvement industry is broken. Renuity is here to fix it. We’ve united seven of the most trusted home renovation companies in America under one powerful brand – Renuity. Together we’re on a mission to revolutionize home improvement, making it faster, easier, and stress-free to upgrade your home inside and out. Whether it’s a new bath, a custom closet, or exterior upgrades, we help people create homes they love – without the hassle. With expert teams in 36 states and counting, there’s probably a Renuity home in your neighborhood. And we’re just getting started.
If you’re ready to build the future of home improvement, join us.
What We Offer
Hourly base pay plus uncapped commissions
Average first year income range up to $60,000 to $80,000/yr+
Growth Opportunities based upon merit and performance
Medical, dental, life and disability insurance plans
Paid Holidays and Paid Time-Off
Competitive 401(k) retirement savings plan, matched by Renuity
Company wellness incentives
About This Role
Field inbound and outbound calls to engage interested prospects as part of our customer acquisition efforts
Build rapport and trust with potential customers and generate consultation appointments for our outside sales department
Handle inbound prospects from a variety of marketing sources to include: TV, Radio, Facebook, SEO, and direct mail
Place outbound calls to highly qualified leads that convert as high as 40% - no more cold calls
Manage leads by tracking, following up, and setting appointments to achieve sales and productivity objectives
Schedule availability needed:
Mon-Fri: 8am - 4:30pm or 11:30am - 8pm
Saturdays: 8am -4:30pm or 10:30am - 7pm
Sundays off
Key Qualifications
At least one (1) year experience in call center sales preferred
Experience handling inbound and outbound calls in a performance-driven environment or relevant customer-facing roles including hospitality, food and beverage, retail sales, direct marketing
Bilingual skills in both English and Spanish - plus!
Must be tech-savvy and familiar with data entry and Microsoft Office
Ability to type 30 WPM or more
Multitasking between engaging with customers and entering data on different platforms efficiently
Ability to speak with prospects with confidence and multitask on systems
Positivity, Flexibility, Determination and a Persuasive personality
High energy and willingness to learn
Attention to detail
High School Diploma or Equivalent
Type: W2 position, Full-time, In-Office
Office Location: 3801 SW 30th Avenue, Fort Lauderdale, FL 33312
Renuity is a national leader in the direct-to-consumer home improvement industry, dedicated to transforming spaces and enhancing lives. As one of the fastest-growing providers in the country, we operate under the Renuity brand and through a network of trusted regional companies—including Mad City Windows & Baths, Statewide Remodeling, Rite Window, and Closet America.
Backed by private equity and fueled by an ambitious growth strategy, Renuity has expanded rapidly through strategic acquisitions. Today, we’re focused on unifying our brands, streamlining operations, and delivering exceptional service to homeowners nationwide. We’ve already helped hundreds of thousands of customers upgrade their homes with quality products and expert installation—at competitive prices.
At Renuity, you’ll join a dynamic, fast-paced, and collaborative team where your work directly contributes to the company’s success. Our people work closely with executive leadership, embrace innovation, and drive real impact. Whether you’re in the field or at HQ, you’ll be part of shaping the future of home improvement—and building a career you can be proud of. To learn more, visit www.renuityhome.com.
Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact Humanresources@renuityhome.com.
If you have a question regarding your application, please contact TA@renuityhome.com
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