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Jobs / Customer Service Team Lead in United Kingdom
21 days ago
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Lifetime·21 days ago
21 days ago

Aquatics Supervisor

Plymouth, United KingdomMid · 2-5 yearsCustomer Service Team Lead

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Must-have skills for this role

  • swimming
  • lifeguarding
  • supervision
  • cpr

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Apply faster with autofill FREEThe NextRaise extension autofills your application in one click.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

About this role

Position Summary

As the Aquatics Supervisor, you must enjoy working in a fast-paced environment. You will help members improve their swimming in our state-of-the-art recreational and lap pools, both indoors and out. This position assists in managing and training all Aquatics Department Team Members. You will offer great customer service and maintain the cleanliness and order of our Aquatics Facilities.  

Job Duties and Responsibilities

  • Ensures Aquatics Team Members offer a safe and friendly environment for all members
  • Responds to member inquiries regarding Life Time programs, products, services, policies, and procedures in a professional and timely manner
  • Ensures we have the highest level of programming
  • Promotes Life Time swim program ​

​

Minimum Required Qualifications:

  • Successfully complete and pass all Life Time courses when hired
  • Ability to work in a stationery position and move about the club for prolonged periods of time
  • Ability to communicate and exchange information with guests who have inquiries about Life Time products and services
  • Ability to swim 300 yards/meters without stopping
  • Ability to tread water for 1 minute
  • Ability to routinely and repetitively bend to lift 20 lbs

Education:

  • High School Diploma or GED

Years of Experience:

  • 6 months of customer service experience
  • 1 year coaching and/or swim instructor experience
  • 1 year of lifeguarding experience
  • 6 months of head guard or supervising experience

Licenses / Certifications / Registrations:

  • StarGuard Elite Lifeguard, BLS CPR, and First Aid Certified (or bridge to StarGuard when current certification expires or within 1st year, whichever is first).  For Canada, Lifesaving Society Lifeguard certification and Standard FA with CPR C. 

Preferred Qualifications:

  • Some college or working towards a 4 year degree

Pay

This is an hourly position with wages starting at $15.50 and pays up to $18.50, based on experience and qualifications.

Benefits

All team members receive the following benefits while working for Life Time:

  • A fully subsidized membership

  • Discounts on Life Time products and services

  • 401(k) retirement savings plan with company discretionary match (21 years of age and older)

  • Training and professional development

  • Paid sick leave where required by law

Full-time Team Members are eligible for additional benefits, including:

  • Medical, dental, vision, and prescription drug coverage 

  • Short term and long term disability insurance

  • Life insurance

  • Pre-tax flexible spending and dependent care plans

  • Parental leave and adoption assistance

  • Paid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leave

  • Deferred compensation plan, if the team member meets the required income threshold

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.

Company

Lifetime
Plymouth, United Kingdom

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Lifetime's careers site·first seen 30 Aug 2026·last verified 8 Sept 2026·How we source jobs

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