๐ง๐ต๐ถ๐ ๐ฟ๐ผ๐น๐ฒ ๐ถ๐ ๐ณ๐ผ๐ฟ ๐ผ๐ป๐ฒ ๐ผ๐ณ ๐๐ต๐ฒ ๐ช๐ฒ๐ฒ๐ธ๐ฑ๐ฎ๐'๐ ๐ฐ๐น๐ถ๐ฒ๐ป๐๐
๐ฆ๐ฎ๐น๐ฎ๐ฟ๐ ๐ฟ๐ฎ๐ป๐ด๐ฒ: ๐ฅ๐ ๐ฑ๐ฌ๐ฌ๐ฌ๐ฌ๐ฌ - ๐ฅ๐ ๐ด๐ฌ๐ฌ๐ฌ๐ฌ๐ฌ (๐ถ๐ฒ ๐๐ก๐ฅ ๐ฑ-๐ด ๐๐ฃ๐)
Experience: 3+ yrs
Location: Pune
Job Type: Full-time
We are looking for a proactive and client-focusedย Executive โ Client Servicingย to act as a key link between clients and internal creative, design, and execution teams. The role involves managing client communication, understanding briefs, coordinating deliverables, and ensuring projects are executed smoothly and to a high standard.
Beyond traditional client servicing, the ideal candidate will bringย creative curiosity, strong research skills, presentation capabilities, and a solutions-oriented mindset. This is an excellent opportunity for someone who enjoys client interaction, event experiences, creative ideation, and working in a fast-paced agency environment.
Requirements
Key Responsibilities
Client & Account Management
- Serve as a key point of contact for clients across projects and ongoing requirements.
- Attend client meetings, understand briefs, clarify requirements, and translate them into actionable deliverables.
- Maintain proactive and timely communication with clients and internal stakeholders.
- Build strong, long-term client relationships through responsiveness and consistent service quality.
- Coordinate with creative, design, content, production, and other internal teams to ensure smooth project execution.
- Track deliverables, timelines, feedback, and follow-ups to ensure projects stay on schedule.
- Support account growth by identifying opportunities within existing client relationships and contributing to new business initiatives.
Creative Research & Ideation
- Researchย global event, experiential marketing, brand engagement, and consumer trends.
- Bring fresh ideas, themes, formats, references, and concepts to pitches and client projects.
- Support brainstorming sessions with relevant research, mood boards, references, and creative inspiration.
- Stay updated onย pop culture, entertainment, digital trends, technology, and emerging audience engagement formats.
- Understand client objectives and contribute practical, creative, and solutions-oriented recommendations.
- Help the team develop innovative concepts that create meaningful brand and audience experiences.
Presentations & Proposal Development
- Assist in developing compellingย pitch decks, event proposals, presentations, and event flow documents.
- Work closely with design and content teams to create visually engaging and strategically aligned presentations.
- Support proposal structuring, budgeting inputs, timelines, and other client-facing materials.
- Ensure presentations and proposals are accurate, polished, well-structured, and aligned with brand requirements.
- Support the team in preparing materials for client presentations and new business pitches.
What's Makes You a Great Fit
- 3+ years of experienceย in client servicing, account management, experiential marketing, events, advertising, or a related agency environment.
- Strong client communication and relationship-management skills.
- Ability to understand client briefs and convert requirements into clear, actionable deliverables.
- Strong organizational and project coordination skills with the ability to manage multiple priorities.
- Excellent written and verbal communication skills.
- Strongย research, presentation, and storytelling abilities.
- Creative mindset with an interest in events, brand experiences, entertainment, digital trends, and consumer engagement.
- Comfortable working withย PowerPoint/presentation toolsย and developing client-facing decks.
- Ability to collaborate effectively with creative, design, content, production, and commercial teams.
- Proactive approach with strong follow-up and ownership skills.
- Ability to work effectively under pressure and meet tight deadlines.
- Strong attention to detail and commitment to quality.
- Aย solutions-first, curious, and commercially aware mindsetย with the confidence to contribute ideas and take initiative.
