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Jobs / Customer Experience Specialist in India
9 days ago
Accorhotel·9 days ago
9 days ago

Guest Relations Executive

Ahmedabad, IndiaFull-timeMid · 2-5 years

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About this role

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

  • The Guest Relations Team Leader is responsible and accountable for all operations in relation to the Guest Relations section whilst on duty. 
  • To ensure that all guests of the hotel are checked in and checked out in an efficient, yet warm and friendly manner.
  • To ensure that all guests are provided with concise information concerning the services and facilities provided by the hotel.

Qualifications

•Qualification in hospitality related discipline.

•Minimum of 2 year’s experience in a same role within the Hospitality Industry.

•Ability to enhance organizational performance.

Additional Information

Your team and working environment:
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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