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Jobs / Customer Service Manager in United States of America
23 hours ago
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Embarkbh·23 hours ago
23 hours ago

Assistant Program Director - Adolescent Residential Behavioral Health

Watsonville, United States of AmericaSenior · 10-15 yearsCustomer Service Manager

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Must-have skills for this role

  • leadership
  • supervisory
  • behavioral health
  • residential treatment

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Apply faster with autofill FREEThe NextRaise extension autofills your application in one click.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

What you'll do

  • Lead daily residential operations for a short-term adolescent behavioral health treatment program in San Martin, CA.
  • Supervise Facility Managers and support, coach, and develop direct care staff.
  • Help maintain a safe, structured therapeutic environment for youth ages 12-17.
  • Partner with leadership, clinical, medical, academic, and admissions teams to coordinate care and support program success.
  • Assist with hiring, onboarding, staff training, scheduling, and performance management.
  • Support treatment planning, crisis response, quality improvement initiatives, and program development efforts.
  • Monitor documentation, program outcomes, compliance requirements, and residential services to ensure consistent care delivery.

What they're looking for

  • At least 3 years of leadership or supervisory experience, preferably in behavioral health, residential treatment, youth services, or a related setting.
  • Experience working with adolescents facing mental health and behavioral health challenges.
  • Current or ability to obtain First Aid, CPR/AED, and Safety-Care training.
  • Valid California driver's license (or ability to obtain).
  • Must be 21 years of age or older.
  • High school diploma or GED required.

Nice to have

  • Additional behavioral health, human services, psychology, social work, or related experience strongly preferred.

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Overview

 

Salary Range: $70,000 - $76,000 annually (DOE)

Schedule: Monday - Friday l 9:00am - 5:00pm l On-call rotation

Location: 1470 E. Middle Ave, San Martin, CA 95046 (On-site)

 

Join a short-term residential behavioral health program serving adolescents ages 12-17 experiencing anxiety, depression, school refusal, substance use challenges, suicidal ideation, and other mental health concerns. As the Assistant Program Director, you will provide day-to-day leadership for residential operations, supervise staff, support program quality, and help ensure a safe, structured environment for youth in treatment. This is an opportunity for an experienced behavioral health leader to make a direct impact on adolescent care while partnering closely with clinical, medical, academic, and admissions teams.

Responsibilities

  • Lead daily residential operations for a short-term adolescent behavioral health treatment program in San Martin, CA.
  • Supervise Facility Managers and support, coach, and develop direct care staff.
  • Help maintain a safe, structured therapeutic environment for youth ages 12-17.
  • Partner with leadership, clinical, medical, academic, and admissions teams to coordinate care and support program success.
  • Assist with hiring, onboarding, staff training, scheduling, and performance management.
  • Support treatment planning, crisis response, quality improvement initiatives, and program development efforts.
  • Monitor documentation, program outcomes, compliance requirements, and residential services to ensure consistent care delivery.

Qualifications

  • At least 3 years of leadership or supervisory experience, preferably in behavioral health, residential treatment, youth services, or a related setting.
  • Experience working with adolescents facing mental health and behavioral health challenges.
  • Current or ability to obtain First Aid, CPR/AED, and Safety-Care training.
  • Valid California driver's license (or ability to obtain).
  • Must be 21 years of age or older.
  • High school diploma or GED required; additional behavioral health, human services, psychology, social work, or related experience strongly preferred.

Benefits

  • Paid Continued Development: Access to a Mastery Program that offers professional and financial opportunities for professional growth.
  • Medical, Dental & Vision Insurance – Multiple plan options including PPO and HDHPs with HSA eligibility and company contributions.
  • Paid Parental Leave – Up to 6 weeks fully paid for exempt employees and 4 weeks for non-exempt.
  • Life & Disability Coverage – Company-paid life, AD&D, and long-term disability; voluntary life and optional short-term disability available.
  • 401(k) with Company Match – Retirement savings with matching contributions after eligibility period.
  • PTO & Holidays – Competitive PTO accrual plans and paid holidays throughout the year.
  • Employee Assistance Program (EAP) – Free, confidential support for life’s challenges.

Embark is an Equal Employment Opportunity Employer. We are committed to enriching the therapeutic and healing experience we offer through the diversity of our employees and community. We actively seek to recruit and support a broadly diverse staff who contribute to our excellence, diversity of viewpoints and experiences, and relevance in a global society.

Embark does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, veteran status, or any other protected status under applicable laws. Accommodations are available for applicants with disabilities.

Company

Embarkbh
Watsonville, United States of America

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Embarkbh's careers site·first seen 22 Sept 2026·last verified 22 Sept 2026·How we source jobs

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