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Jobs / Customer Service Team Lead in United States of America
3 days ago
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Agoc·3 days ago
3 days ago

Assistant Team Leader - Nights

Ziegenfelder, United States of AmericaMid · 2-5 yearsCustomer Service Team Lead

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Must-have skills for this role

  • leadership
  • management
  • safety management
  • quality control

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What you'll do

  • Supervising production teams in absence of Team Leader to ensure safe and efficient operation of production lines, producing quality Ziegenfelder treats for delivery to customers.
  • Leading and driving a team in a manner consistent with Ziegenfelder Values.
  • Supporting Safety, Quality and the Operation Teams to produce and package quality Ziegenfelder treats.
  • Ensuring that environmental and safety expectations are followed during the shift and that exceptions, needs or opportunities are addressed and shared via our Event Management application.
  • Verifying production paperwork to confirm completion, and accuracy, of raw material usage logs, metal detector calibrations, and product quality checks.
  • Undertaking proper corrective/preventative actions when there is a safety, quality or defective product event.
  • Functions as an Operator on days Team Leader is present.
  • Completes production dashboard in the absence of the Team Leader.
  • Follows all GMP and SQF procedures and practices.
  • Assists in training of new personnel.
  • Ensures quality standards of products are met.
  • Assists Maintenance to ensure machines are in proper operational condition.

What they're looking for

  • High school diploma or equivalent required.
  • 1+ years of experience in a management or leadership role required, preferably in the food manufacturing environment.
  • Ability to motivate and lead in a fast-paced environment.

Nice to have

  • 1-3 years of experience in a manufacturing environment highly preferred.
  • Mechanical or operational background, in addition to the above qualifications, is a plus.

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

A Ziegenfelder Assistant Team Leader is responsible for: 

  • Supervising production teams in absence of Team Leader to ensure safe and efficient operation of production lines, producing quality Ziegenfelder treats for delivery to customers.
  • Leading and driving a team in a manner consistent with Ziegenfelder Values. 
  • Supporting Safety, Quality and the Operation Teams to produce and package quality Ziegenfelder treats.
  • Ensuring that environmental and safety expectations are followed during the shift and that exceptions, needs or opportunities are addressed and shared via our Event Management application.
  • Verifying production paperwork to confirm completion, and accuracy, of raw material usage logs, metal detector calibrations, and product quality checks.
  • Undertaking proper corrective/preventative actions when there is a safety, quality or defective product event.
  • Functions as an Operator on days Team Leader is present.
  • Completes production dashboard in the absence of the Team Leader.
  • Follows all GMP and SQF procedures and practices.
  • Assists in training of new personnel.
  • Ensures quality standards of products are met.
  • Assists Maintenance to ensure machines are in proper operational condition.

Qualifications and Education Requirements

  • High school diploma or equivalent required.
  • 1+ years of experience in a management or leadership role required, preferably in the food manufacturing environment.
  • 1-3 years of experience in a manufacturing environment highly preferred.
  • Ability to motivate and lead in a fast-paced environment.
  • Mechanical or operational background, in addition to the above qualifications, is a plus.

Physical Abilities

  • Standing up to 8 hours per day.
  • Bending, twisting, reaching, and grasping actions.
  • Good spatial awareness working around manufacturing equipment.
  • May need to exert up to 50 lbs. of force occasionally, up to 30 lbs. of force frequently, and up to 10 lbs. of force constantly.
  • May need to climb, balance, stoop, crouch, reach, stand, push, and pull frequently during a shift.

Working Conditions

  • May be subject to noise above 85 decibels with proper protection equipment

Compensation

  • $23.50 per hour

Who We Are
The Armstrong Group is a family owned and operated collection of diverse companies. What began in 1946 as Armstrong County Line Construction, founded by Jud L. Sedwick in Kittanning, PA, has now grown into an organization that encompasses multiple industries and employs over 2,400 individuals nationwide. Our brands include Armstrong Utilities, Guardian Protection, Armstrong Development, 4Front Solutions, Twin Pops, and Armstrong Comfort Solutions.   
 
Armstrong is an Equal Opportunity Employer.

Company

Agoc
Ziegenfelder, United States of America

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Agoc's careers site·first seen 18 Sept 2026·last verified 18 Sept 2026·How we source jobs

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