Allianz·12 hours ago
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Assistant Technical Architect_2325
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About this role
Become part of our team as an Assistant Technical Architect, supporting the development and management of operational processes for Allianz Contact Centre platforms. You will collaborate with cross-functional teams to deliver cloud-based solutions and ensure technical architecture aligns with business requirements. Ideal for candidates with experience in contact centre technology and omnichannel integration.
Skills
- contact center technology
- omnichannel integration
- call recording
- wfm
- email/chat omnichannel integration
- jira
- snow
- saas
- service-oriented architecture
- business architecture
- system design
- technical documentation
- stakeholder management
- analytical skills
- problem solving
- ai tools
- test case review
- vendor management
- product requirements gathering
- solution architecture
- workflow design
- communication facilitation
Company
Allianz
Pune, India
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