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1 month ago
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EXL·1 month ago
1 month ago

Assistant Vice President - Digital Ops Transformation

Pune, IndiaHybridSenior · 12-18 yearsCustomer Service Manager

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Must-have skills for this role

  • six sigma
  • process excellence
  • project leadership
  • digital automation

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About this role

EXL is seeking an AVP to join its newly established Digital Operations Transformation practice - a high-energy, execution-focused leadership role sitting at the centre of EXL's transformation delivery capability. Reporting to the Senior AVP (D2), this role is responsible for end-to-end project leadership and delivery of complex transformation programmes across a portfolio of BPM clients.

The AVP will own the delivery of transformation initiatives spanning process excellence, digital automation, AI embedding, and analytics-driven improvement - working closely with client operations teams and EXL's DE and AI Solutions partners. The ideal candidate is equally comfortable running a Six Sigma improvement project, contributing to client-facing solution design, and managing a cross-functional digital delivery team.

Company

EXL
Pune, India

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from EXL's careers site·first seen 31 Aug 2026·last verified 8 Sept 2026·How we source jobs

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