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Jobs / Customer Service Manager in Ireland
20 days ago
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Citi·BFSI·20 days ago
20 days ago

Assistant Vice President - Insurance Letters of Credit Operations

Dublin Ireland, IrelandSenior · 12-18 yearsCustomer Service Manager

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Must-have skills for this role

  • cash management
  • trade operations
  • trims
  • letter of credit

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About this role

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in communications and problem solving.

Shape your career with Citi in Dublin. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Citi has had a presence in Ireland since 1965, it was one of the first foreign banks to open an office in the country and is the Citibank Europe Plc Headquarters. 

Team / Role Overview

This role is an intermediate level role responsible for ensuring transactions are processed accurately and on time in coordination with the Transaction Services team. The overall objective is to apply in-depth knowledge, and contribute to the development of new techniques / processes for cash management operations.

What you will do

  • Provide expert transaction input for deliverables from internal and external clients and vendors
  • Contribute to special projects and provide feedback for all project related activities as directed and the development of new techniques and processes within cash management
  • Develop and recommend strategic decisions based off in-depth comprehension of how the Cash & Trade Operations team interacts with others business unites in accomplishing objectives
  • Influence decisions through advice, counsel and/or facilitating others in area
  • Evaluate moderately complex issues with substantial potential impact
  • Provide informal guidance or on-the-job-training to new team members
  • Management of all LC issuances in TRIMS, review of Committed facilities.
  • Daily oversight/management of Team in Mumbai for LC issuances
  • Good knowledge of Insurance Letters of Credit product from LC issuance to collateral management
  • Knowledge of Risk participation and TRIMS knowledge essential.


What we'll need from you

  • Extensive experience in a related role to cash and trade operations and management
  • Effective verbal and written skills
  • Effective communication and analytical skills

What we can offer you

By joining Citi Dublin, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well.

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. 

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Job Family Group:

Operations - Transaction Services

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Job Family:

Cash Management

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Time Type:

Full time

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Primary Location Full Time Salary Range:

€65 600,00 - €98 400,00

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

BFSI

Company

CitiBFSI
Dublin Ireland, Ireland

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Citi's careers site·first seen 1 Sept 2026·last verified 8 Sept 2026·How we source jobs

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