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Jobs / Customer Service Team Lead in United States of America
3 days ago
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Sunriseseniorliving·3 days ago
3 days ago

Assisted Living Supervisor

Overland Park, United States of AmericaMid · 2-5 yearsCustomer Service Team Lead

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Must-have skills for this role

  • resident care
  • supervisory
  • communication skills
  • organizational skills

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What you'll do

  • Supervise and support assisted living team members
  • Provide direct resident care and champion the Resident-Centered Care model
  • Assist with scheduling, staffing, and daily task assignments
  • Review timekeeping and support payroll accuracy
  • Monitor resident changes in condition and communicate with families
  • Support development of Individualized Service Plans (ISPs)
  • Partner with Activities and Dining to enhance resident engagement
  • Participate in Crossover meetings to ensure smooth communication
  • Maintain compliance with federal, state, and Sunrise standards
  • Promote safety, infection control, and risk management practices

What they're looking for

  • 1+ year experience in assisted living, long-term care, or healthcare
  • Strong communication and organizational skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Sound judgment and problem-solving abilities
  • Basic computer proficiency (Microsoft Office and care systems)
  • Flexibility to work evenings and weekends

Nice to have

  • Prior supervisory or shift leadership experience preferred

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Why Join Sunrise Senior Living

At Sunrise Senior Living, we believe meaningful work starts with purpose. Our team members are passionate about making a positive difference in the lives of residents every day.

As an Assisted Living Supervisor, you provide hands-on leadership in the assisted living neighborhood, supporting daily operations while delivering high-quality resident care. What You’ll Do: • Supervise and support assisted living team members �� Provide direct resident care and champion the Resident-Centered Care model • Assist with scheduling, staffing, and daily task assignments • Review timekeeping and support payroll accuracy • Monitor resident changes in condition and communicate with families • Support development of Individualized Service Plans (ISPs) • Partner with Activities and Dining to enhance resident engagement • Participate in Crossover meetings to ensure smooth communication • Maintain compliance with federal, state, and Sunrise standards • Promote safety, infection control, and risk management practices You serve as a working leader—guiding the team while ensuring residents receive compassionate, consistent care. What We’re Looking For: • 1+ year experience in assisted living, long-term care, or healthcare • Prior supervisory or shift leadership experience preferred • Strong communication and organizational skills • Ability to manage multiple priorities in a fast-paced environment • Sound judgment and problem-solving abilities • Basic computer proficiency (Microsoft Office and care systems) • Flexibility to work evenings and weekends Assisted Living Supervisor – Lead Care Teams That Make a Difference Assisted Living Supervisor | Resident Care Leadership | Senior Living

Pay Range:

19.75 - 24.70

Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life.

We also offer benefits and other compensation that include:

  • Medical, Dental, Vision, Life, and Disability Plans

  • Retirement Savings Plans

  • Employee Assistant Program / Discount Program

  • Paid time off (PTO), sick time, and holiday pay

  • myFlexPay offered to get paid within hours of a shift

  • Tuition Reimbursement

  • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.

  • Some benefits have eligibility requirements

Apply today to learn why Sunrise Senior Living is a certified Great Place to Work®

Equal Opportunity Employer

Sunrise Senior Living is an equal opportunity employer and is committed to diversity and inclusion in the workplace.

Company

Sunriseseniorliving
Overland Park, United States of America

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Sunriseseniorliving's careers site·first seen 17 Sept 2026·last verified 17 Sept 2026·How we source jobs

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