Manager, PMO

Overview

Essen Health Care is the largest privately held, multispecialty medical group in New York, providing high-quality, compassionate care to some of the state’s most vulnerable and underserved residents.

 

Founded in 1999, we’ve grown from a single primary care office into a network of 50+ locations offering urgent care, primary care and specialty services, from women’s health to endocrinology and psychiatry. We also provide nursing home support, care management, and in-home care through our Essen House Calls program. Guided by a Population Health model, our team of 500+ providers deliver care in-person, at home, or via telehealth, ensuring patients get the support they need when and where they need it.

 

We’re looking for talented, motivated individuals to join our growing team. Whether you’re a medical provider, administrator, or operations professional, there’s a career here for you. Join us in making a real difference in the health of our community.

Job Summary

Position title: Specialty Manager for Nursing Homes

 

Job summary: The Specialty Manager oversees the Nursing Home Division’s team of specialty providers and consultants, ensuring that clinical services are aligned with facility needs and organizational performance goals. This role provides leadership and oversight to both specialists and their supporting Clinical Assistants (CAs), ensuring visit targets are met, documentation is complete, and billing processes are timely. The Specialty Manager acts as the primary liaison between specialty services and facility leadership, driving quality, efficiency, and accountability across all consultative disciplines. This role requires a blend of clinical operations experience, people management, and performance tracking.

 

Responsibilities

• Oversee the operational performance of all specialty providers and consultants within the Nursing Home Division,
• including psychiatry, podiatry, optometry, dentistry, and other consultative services.
• Monitor provider productivity, ensuring visit goals are met and reported accurately across facilities.
• Track and follow up on timely and complete documentation, including note submission and billing compliance.
• Supervise and support the Clinical Assistants working with specialty providers to ensure smooth coordination of visits, schedules, and documentation workflows.
• Serve as the main point of contact between specialty teams and facility administration, resolving escalations and maintaining positive working relationships.
• Maintain up-to-date tracking of provider assignments, service frequencies, and facility coverage to ensure ongoing alignment with patient care needs.
• Identify gaps in specialty services or performance trends and implement strategies to improve quality, efficiency, and outcomes.
• Support onboarding and offboarding of specialty providers and coordinate related operational setup (e.g., access, credentialing, schedules).
• Lead or assist with in-servicing and coaching of underperforming staff and specialists as needed.
• Ensure specialists and CAs adhere to internal guidelines, regulatory requirements, and documentation standards.

Qualifications

• Bachelor’s Degree Required

• Medical School Degree preferred

• Bilingual Spanish preferred

• Excellent communication skills

• Confidence when speaking to clinicians and business leaders

• Computer literate (Excel, Word, Outlook, Teams)

• Strong organizational skills to give team direction 

• Knowledge of care provided in Nursing Homes 

• Aware of and complies with E&M Guidelines for Nursing Home Care 

• Able to navigate various EHR systems

Equal Opportunity Employer

Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.