Associate, Commercial Enabler & Expansion

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Role

We are looking for an Associate, Commercial Enabler & Expansion to own a critical dual function combining Sales Enablement and Central Expansion Architecture. In this role, you will act as the core analytical engine refining regional sales campaigns, enforcing merchant dynamic pricing SLAs, and conducting market sizing for expansion across a. Additionally, you will serve as an extended operational arm for CBT projects to recruit and manage field agents outside main ASM hubs. This role is required to safeguard over several business key metrics [GMV, revenue, MTU, number of agents and productivity agent/merchant], by establishing standardized incentive models, and empower ASMs to scale their territories efficiently. In return, you will gain high-visibility exposure to sales strategy leadership, direct ownership over national expansion frameworks, and a platform to shape GrabKios' operational footprint.You will report to the manager and work on-site at the Jakarta office.

The Critical Tasks You Will Perform

• Sales Enablement & SLA Management: Synthesize sales performance data with ground insights from ASMs and the NSM to optimize regional campaigns and enforce strict SLA compliance for merchant whitelisting and dynamic pricing.
• Market Sizing & Expansion Architecture: Conduct rigorous market sizing for 10 adjacent expansion cities and design standardized incentive frameworks to drive scalable regional growth.
• ASM Coordination & Field Alignment: Coordinate closely with nearby ASMs to align central expansion blueprints with local hiring plans and daily field supervision of 20 regional sales agents.
• CBT Extended Operations & Agent Acquisition: Manage CBT project agent recruitment and daily operations in expansion areas outside main ASM hubs, extending coverage beyond centralized Tele/RO centers.
• Performance Analytics & Reporting: Build and maintain analytics dashboards to track expansion pipeline health, agent productivity, and campaign ROI to support strategic decision-making.

Qualifications

What Essential Skills You Will Need

• 3+ years of professional experience in Commercial Enablement, Business Operations, Sales Strategy, or Commercial Analytics within the Telco, PPOB, DG Aggregator, or Tech industries.
• Proven track record in synthesizing complex field data into actionable sales enablement strategies and designing scalable incentive/pricing frameworks.
• Strong proficiency in data analytics tools (MS Excel / Google Sheets, SQL, Tableau, or PowerBI) with experience building commercial performance dashboards.
• Demonstrated ability in operational project management, market sizing, and managing field execution or agent acquisition networks.
• Exceptional stakeholder management and communication skills to effectively align Head Office strategy with field-level ASM execution.

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.