NextRaiseNextRaiseFind jobs
Sign inSign up free
Jobs / Customer Service Manager in India
3 months ago
Apply with autofill
Apply with autofill
Byld·3 months ago
3 months ago

Associate Director/ Director - BGV Sales

Delhi NCR, IndiaFull-timeSenior · 15-20 yearsCustomer Service Manager

Sign up free to see how well your resume matches this role.

Boost your chances at byld

How you compare FREE

?
Your scoreYour score: not yet known
→
62
Top 10%Top 10%: 62 out of 100

Top 10% of NextRaise users matched against Customer Service Manager roles in India.

Must-have skills for this role

  • sales
  • business development
  • background verification
  • client relationship management

PDF or DOCX · no account needed

Apply faster with autofill FREEThe NextRaise extension autofills your application in one click.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

What you'll do

  • Drive sales and achieve revenue targets by acquiring new clients and expanding business with existing customers.
  • Identify business opportunities, develop strategies to penetrate new markets, and establish strong partnerships.
  • Build and nurture long-term relationships with key clients to ensure customer satisfaction and business retention.
  • Develop and implement sales plans, strategies, and initiatives aligned with company objectives.
  • Leads Team including Sales, Customer Success and Operations, to ensure seamless service delivery and cross sell opportunities.
  • Keep abreast of industry trends, competitors, and market conditions to refine sales strategies and stay ahead in the market.
  • Maintain accurate sales reports, forecasts, and performance metrics to track progress and inform business decisions.
  • Need to maintain accurate and timely update in the CRM system to track customer interactions and sales pipeline effectively.

What they're looking for

  • 15-20+ years of experience in sales, with a proven track record of consistent target achievement in the Background Verification Industry.
  • Strong understanding of background verification services, compliance requirements, and market dynamics. Prior Industry experience is mandatory
  • Excellent verbal, written, and interpersonal communication skills for engaging with clients and stakeholders.
  • Ability to analyze market trends, identify challenges, and implement effective solutions.
  • Bachelor's degree in Business Administration, Sales, Marketing, or a related field.
  • Proficiency in CRM tools, MS Office, and sales analytics platforms.

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

                                                                        
ABOUT US:
BYLD Group is committed to making a difference to people and their organizations through its decades of excellence in business solutions, diverse corporate exposure, and skilled workforce. Our clients across various industries believe us in managing, developing, and aligning their corporate needs with their organizational goals and objectives.
Founded in the year 1998, BYLD is the largest group in the South Asian region, offering technology-enabled HR and business productivity solutions. We have served 5,00,000+ individuals, worked with more than 50% of the Fortune 500 and over 60% of the Business World top 1000 companies.
Please read about us – www.byldgroup.com

Designation - Associate Director/Director - Sales (BGV)
Experience - 15-20+ years
Location - Gurgaon, Haryana

Job Summary: We are looking for a dynamic and results-driven Associate Director/Director – BGV Sales with 15-20+ years of experience in the Background Verification Industry. The ideal candidate is a high achiever with a proven track record of consistent performance in sales, business development, and client relationship & Operations. This role requires a strategic thinker who can drive revenue growth, expand market presence, and lead sales initiatives in the assigned region.

Key Responsibilities:
  • Drive sales and achieve revenue targets by acquiring new clients and expanding business with existing customers.
  • Identify business opportunities, develop strategies to penetrate new markets, and establish strong partnerships.
  • Build and nurture long-term relationships with key clients to ensure customer satisfaction and business retention.
  • Develop and implement sales plans, strategies, and initiatives aligned with company objectives.
  • Leads Team including Sales, Customer Success and Operations, to ensure seamless service delivery and cross sell opportunities.
  • Keep abreast of industry trends, competitors, and market conditions to refine sales strategies and stay ahead in the market.
  • Maintain accurate sales reports, forecasts, and performance metrics to track progress and inform business decisions.
  • Need to maintain accurate and timely update in the CRM system to track customer interactions and sales pipeline effectively.

Key Requirements:
  • 15-20+ years of experience in sales, with a proven track record of consistent target achievement in the Background Verification Industry.
  • Strong understanding of background verification services, compliance requirements, and market dynamics. Prior Industry experience is mandatory
  • Excellent verbal, written, and interpersonal communication skills for engaging with clients and stakeholders.
  • Ability to analyze market trends, identify challenges, and implement effective solutions.
  • Bachelor's degree in Business Administration, Sales, Marketing, or a related field.
  • Proficiency in CRM tools, MS Office, and sales analytics platforms.

Why join BYLD:
Perks & Benefits:
  • Learn directly from industry experts with 30+ years of experience
  • Opportunity to work in a dynamic and collaborative environment.
  • Professional development and growth opportunities.
  • Gain experience in world class management practices
  • Insurance Benefits (Medical and Accidental) for all employees
  • Multi-level Rewards programs for all employees

Follow us:

– https://twitter.com/BYLDGroup
– https://www.linkedin.com/company/byld-group/
– https://www.facebook.com/BYLDGroup/

Company

Byld
Delhi NCR, India

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Byld's careers site·first seen 22 Sept 2026·last verified 22 Sept 2026·How we source jobs

Similar jobs

  • Director / Sr. Director at jadeglobalPune, India–match not yet calculated
  • Oracle PLSQL ETL Developer - Vice President at CitiGurugram, India–match not yet calculated
  • Director, Tax at MastercardDelhi NCR, India–match not yet calculated
  • Senior Vice President, Strategy at WPP MediaDelhi NCR, India–match not yet calculated
  • Data Owner Lead - Vice President at JPMorgan ChaseBengaluru, India–match not yet calculated

Browse more jobs

  • Customer Service Manager jobs in India
  • Customer Service Representative jobs in India
  • Customer Service Team Lead jobs in India
  • Customer Experience Specialist jobs in India
  • Customer Service Manager jobs in United States
  • Customer Service Manager jobs in United Kingdom