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Jobs / Customer Service Manager in Canada
1 month ago
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Eqbank·1 month ago
1 month ago

Associate Director, HRBP, Personal Banking

Toronto, CanadaFull-timeHybridSenior · 10-15 yearsCustomer Service Manager

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Must-have skills for this role

  • human resources
  • talent management
  • organizational design
  • consulting

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Apply faster with autofill FREEeqbank uses Lever - autofill it instead of retyping.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

What you'll do

  • Leading the design and implementation of people and talent programs as well as consulting on key initiatives and organizational changes across the Personal Banking division
  • Partner closely with business leaders to build and maintain a thorough understanding of the departmental strategy to inform what people and talent initiatives, role definition and organizational structure are necessary to drive business success
  • Work with the business to develop talent requirements or initiatives to support and evolve the function's operating model, talent and culture
  • Understand and deliver on the full talent management lifecycle and business initiatives while supporting the Personal Banking leadership to deliver exceptional employee experience
  • Work with senior leaders across the Personal Banking division to attract, develop and retain a high performing team within a high-care, community-oriented and purpose-driven environment

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Join a Challenger

At EQ, we're remaking banking so every Canadian gets ahead, every day. Serving nearly 4 million Canadians from coast to coast, we offer a wide variety of financial services from banking and lending, to trust and credit union solutions. 

We've been at this since 1970, challenging the conventions of traditional banking with smarter, faster, and more connected financial experiences.

What's kept us moving?  The people behind it all: challengers who ask better questions, push back on old assumptions, and look for a better way forward.

If you're driven to help reshape how banking works for Canadians and the businesses that power our economy, this could be your next big opportunity. 

We can’t wait to get to know you! 


The Work
 

The Associate Director, Human Resources Business Partner is responsible for leading the design and implementation of people and talent programs as well as consulting on key initiatives and organizational changes across the Personal Banking division. The position will report to the Senior Director, HR Business Partner.

As Associate Director, HRBP, you partner closely with business leaders to build and maintain a thorough understanding of the departmental strategy to inform what people and talent initiatives, role definition and organizational structure are necessary to drive business success. You work with the business to develop talent requirements or initiatives to support and evolve the function’s operating model, talent and culture. You will understand and deliver on the full talent management lifecycle and business initiatives while supporting the Personal Banking leadership to deliver exceptional employee experience.

The role works with senior leaders across the Personal Banking division to attract, develop and retain a high performing team within a high-care, community-oriented and purpose-driven environment that “Drives change in Canadian Banking to enrich people’s lives.”

Company

Eqbank
Toronto, Canada

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Eqbank's careers site·first seen 5 Aug 2026·last verified 8 Sept 2026·How we source jobs

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