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Jobs / Customer Service Manager in Canada
1 month ago
Royal Bank of Canada·1 month ago
1 month ago

Associate Director, Program Management

Toronto, CanadaFull-timeSenior · 10-15 yearsCustomer Service Manager

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Must-have skills for this role

  • project management
  • capital markets
  • strategic change management
  • agile methodologies

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What you'll do

  • Lead and coordinate strategic change and regulatory initiatives within Capital Markets and Technology Services.
  • Oversee cross-functional teams, ensuring programme goals are met within scope and budget.

What they're looking for

  • project management
  • capital markets
  • agile methodologies
  • sdlc
  • portfolio management
  • strategic change management
  • regulatory compliance
  • pmp certification

Nice to have

  • pgmp certification

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

We are looking for an Associate Director, Program Management to lead and coordinate strategic change and regulatory initiatives within Capital Markets and Technology Services. Oversee cross-functional teams, ensure programme delivery aligns with business objectives, and manage complex projects. Ideal for experienced project managers with expertise in Capital Markets and Agile methodologies.

Skills

  • project management
  • capital markets
  • agile
  • sdlc
  • portfolio management
  • strategic change management
  • regulatory compliance
  • rally central
  • risk management
  • market risk
  • credit risk
  • equity risk
  • trade capture
  • pricing
  • trading risk
  • pricing and trading risk
  • front office operations
  • resource coordination
  • stakeholder management
  • program governance
  • performance tracking
  • issue resolution
  • ms project
  • ms excel
  • ms powerpoint
  • sharepoint
  • consulting

Company

Royal Bank of Canada
Toronto, Canada

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Royal Bank of Canada·first seen 31 Aug 2026·last verified 10 Sept 2026·How we source jobs

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