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10 days ago
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Globalhr·10 days ago
10 days ago

Associate Director, Repair Operations

01, SingaporeSenior · 10-15 yearsCustomer Service Manager

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Must-have skills for this role

  • leadership
  • strategic thinking
  • operational excellence
  • regulatory compliance

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What you'll do

  • Assist and support the Deputy General Manager in providing operational leadership and strategic directives to meet delivery commitments and ensure customer satisfaction and leading cultural transformation within the organization.
  • Oversee internal repair operations, meet Gate 2 TAT requirements to support engine DAT operational efficiency.
  • Support and drive growth projects to ensure seamless introduction of new GTF & PW4000 repair capabilities. Keep abreast of the latest technological development that can allow the company to further improve its product offerings and operational efficiency.
  • Drive operational excellence and be accountable for monthly engine delivery, profit margins, CPH, OT, COPQ, Productivity and DCI metrics in the company to delight customers and meet or exceed operational performance indicators.
  • Work with the management team to plan, develop, implement and oversee policy deployment plan actions aligned with the overall business plan objectives and targets.
  • Work on cost reduction efforts to drive down costs and drive profitability of the company.
  • Drive productivity and continuous improvement (CORE) initiatives to improve efficiency in the workplace.
  • Ensure businesses comply with all regulatory requirements internally and externally to drive a high compliance culture within the organization with regards to Global Trade, EHS, Ethics, Quality, and all relevant areas.
  • Drive a high employee engagement culture of respect, empowerment, communication and teamwork.
  • Establish and maintain excellent communication with other functional departments and managers to align goals and deadlines.
  • Develop potential successors in the talent pipeline and champion talent developments of the management team within the organization to ensure team stability and business continuity.
  • Other ad-hoc strategic projects as assigned.

What they're looking for

  • Bachelor’s degree in any disciplines.
  • Min 10 years of relevant broad-based experience preferably within the Aerospace industry.
  • Good understanding of all aspects of the business, including EH&S, people development, regulatory, quality, operational, technical and financial requirements.
  • Strong motivator with proven leadership skills and drive for success.
  • Good problem-solving skills to apply the collective knowledge and managing team to address all various employee and business issues.
  • Excellent strategic & analytical thinking combined with outstanding tactical execution skills.
  • Able to work in fast paced, matrix reporting organization.
  • Able to communicate with employees across all levels.

Nice to have

  • Candidate with MBA or master’s degree is a plus.
  • Relevant experience in Aerospace or Engine MRO.
  • Lean manufacturing or repair experience with a continuous improvement mindset.

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Date Posted:

2026-09-10



Country:

Singapore



Location:

SG-01-SINGAPORE-051 TC ~ 51 Calshot Rd ~ 51 CALSHOT RD-051 TC



Position Role Type:

Onsite

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. 

Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense.

What You Will Do

  • Assist and support the Deputy General Manager in providing operational leadership and strategic directives to meet delivery commitments and ensure customer satisfaction and leading cultural transformation within the organization.

  • Oversee internal repair operations, meet Gate 2 TAT requirements to support engine DAT operational efficiency.

  • Support and drive growth projects to ensure seamless introduction of new GTF & PW4000 repair capabilities. Keep abreast of the latest technological development that can allow the company to further improve its product offerings and operational efficiency.

  • Drive operational excellence and be accountable for monthly engine delivery, profit margins, CPH, OT, COPQ, Productivity and DCI metrics in the company to delight customers and meet or exceed operational performance indicators.

  • Work with the management team to plan, develop, implement and oversee policy deployment plan actions aligned with the overall business plan objectives and targets.

  • Work on cost reduction efforts to drive down costs and drive profitability of the company.

  • Drive productivity and continuous improvement (CORE) initiatives to improve efficiency in the workplace.

  • Ensure businesses comply with all regulatory requirements internally and externally to drive a high compliance culture within the organization with regards to Global Trade, EHS, Ethics, Quality, and all relevant areas.

  • Drive a high employee engagement culture of respect, empowerment, communication and teamwork.

  • Establish and maintain excellent communication with other functional departments and managers to align goals and deadlines.

  • Develop potential successors in the talent pipeline and champion talent developments of the management team within the organization to ensure team stability and business continuity.

  • Other ad-hoc strategic projects as assigned.


Qualifications You Must Have

  • Bachelor’s degree in any disciplines.

  • Min 10 years of relevant broad-based experience preferably within the Aerospace industry.

  • Good understanding of all aspects of the business, including EH&S, people development, regulatory, quality, operational, technical and financial requirements.

  • Strong motivator with proven leadership skills and drive for success.

  • Good problem-solving skills to apply the collective knowledge and managing team to address all various employee and business issues.

  • Excellent strategic & analytical thinking combined with outstanding tactical execution skills.

  • Able to work in fast paced, matrix reporting organization.

  • Able to communicate with employees across all levels.

Qualifications We Prefer

  • Candidate with MBA or master’s degree is a plus.

  • Relevant experience in Aerospace or Engine MRO.

  • Lean manufacturing or repair experience with a continuous improvement mindset.

What We Offer

  • Career and skills development opportunities.

  • Employee scholarship program for further education.

  • Comprehensive health, medical and dental benefits.

  • On-the-job training and in-house/external certifications.

  • Competitive renumeration package.

  • Allowance and overtime benefits where appliable.

  • Company transport provided.

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.  

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

Company

Globalhr
01, Singapore

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Globalhr's careers site·first seen 10 Sept 2026·last verified 10 Sept 2026·How we source jobs

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