Associate III, Sales Support (Order Management)
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What you'll do
- Prepare accurate proactive and reactive customer quotations.
- Validate all quote data to ensure correctness before submission.
- Follow up with customers and partners to drive quote conversion into sales.
- Respond to inquiries from partners, customers, and internal teams regarding quotes, pricing, and product details.
- Coordinate with internal departments to resolve quote-related concerns.
- Maintain updated records of quotes, follow-ups, and customer communications.
What they're looking for
- College graduate of any course; if High School Diploma, should have at least 2 years functional experience.
- Must have at least 2 years of Quotation and Order Management experience
- Good English communication skills
- Knowledgeable with MS Excel functions (vlookup, pivot, etc)
- Willing to work on day shift (AU time zone) and 10 days RTO/monthly
Nice to have
- Background in supply chain or IT distribution is a huge advantage
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
It's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description:
It's fun to work in a company where people truly BELIEVE in what they're doing!
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com
Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!
Job Responsibilities:
Prepare accurate proactive and reactive customer quotations.
Validate all quote data to ensure correctness before submission.
Follow up with customers and partners to drive quote conversion into sales.
Respond to inquiries from partners, customers, and internal teams regarding quotes, pricing, and product details.
Coordinate with internal departments to resolve quote-related concerns.
Maintain updated records of quotes, follow-ups, and customer communications.
Qualifications:
College graduate of any course; if High School Diploma, should have at least 2 years functional experience.
Must have at least 2 years of Quotation and Order Management experience
Background in supply chain or IT distribution is a huge advantage
Good English communication skills
Knowledgeable with MS Excel functions (vlookup, pivot, etc)
Willing to work on day shift (AU time zone) and 10 days RTO/monthly
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Company
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