IDFC FIRST Bank·7 days ago
7 days ago
Associate Operations Specialist - Liability Operations
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What you'll do
- Scrutinize documents for account opening and service request processing.
- Perform data entry for account opening and service requests.
- Process customer transactions accurately and efficiently.
- Liaise with other teams within Retail Liability Operations to ensure smooth workflow and resolution of issues.
What they're looking for
- Graduation: Graduate in any discipline from a recognized institution.
- Minimum 2 years of relevant experience in operations or a similar role.
- Attention to detail and accuracy in documentation and data entry.
- Good communication and coordination skills.
- Ability to work collaboratively with cross-functional teams.
- Basic understanding of banking operations and customer service processes.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Job Requirements
About the Role
The Associate Operations Specialist (D) in the Retail Liability Operations department is responsible for processing customer requests and transactions, ensuring accuracy and compliance in documentation and data entry. This role plays a critical part in maintaining operational efficiency and delivering high-quality service within the retail liabilities domain.
Key Responsibilities
Primary Responsibilities
- Scrutinize documents for account opening and service request processing.
- Perform data entry for account opening and service requests.
- Process customer transactions accurately and efficiently.
Secondary Responsibilities
- Liaise with other teams within Retail Liability Operations to ensure smooth workflow and resolution of issues.
What We Are Looking For
Education
- Graduation: Graduate in any discipline from a recognized institution.
Experience
- Minimum 2 years of relevant experience in operations or a similar role.
Skills and Attributes
- Attention to detail and accuracy in documentation and data entry.
- Good communication and coordination skills.
- Ability to work collaboratively with cross-functional teams.
- Basic understanding of banking operations and customer service processes.
Company
IDFC FIRST Bank
Mumbai, India
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