Automotive Service Advisor / ASM
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What you'll do
- Provide customer service to include vehicle service care and manufacturer’s warranty specifications
- Schedule and manage service appointments and service estimates
- Address and resolve customer complaints
- Greet customers and consult with them on their vehicle service needs
What they're looking for
- Prior experience in automotive service writing required
- Working knowledge of basic car functions, characteristics, and operations
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals
- Basic MS Office knowledge; computer software, internet proficiency, and general mathematic skills
- Valid driver's license with 2 or fewer moving violations the last 3 years and ALSO no major violations (DUI, reckless driving, etc.) the last 3 years
Nice to have
- Dealership and CDK experience preferred
- Import experience a plus
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Job Description
Hall Automotive is continuing to grow our presence in Virginia Beach, and our fixed operations team now has an opening for an Experienced Service Advisor / ASM. This position has a base salary between $26,000 - $30,000 annually, plus includes a commision/bonus component based on performance. Anticipated total compensation is $46,000 -- $86,000 annually. Top advisors may earn more. Import experience a plus.
Experience Everything MileOne has to Offer:
- Competitive compensation with unlimited earning potential
- Great opportunities for career advancement
- Positive, success driven work environment
- Training and mentoring opportunities
Our MileOne Employee Advantage:
MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace.
MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program and more.
Summary:
Our automotive Service Advisor/ Service Writer greets customers and consults with them on their vehicle service needs.
Automotive Service Advisor / ASM Responsibilities:
- Provide customer service to include vehicle service care and manufacturer’s warranty specifications
- Schedule and manage service appointments and service estimates
- Address and resolve customer complaints
Automotive Service Advisor / ASM Qualifications:
- Prior experience in automotive service writing required; dealership and CDK experience preferred
- Working knowledge of basic car functions, characteristics, and operations
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals
- Basic MS Office knowledge; computer software, internet proficiency, and general mathematic skills
- Valid driver's license with 2 or fewer moving violations the last 3 years and ALSO no major violations (DUI, reckless driving, etc.) the last 3 years
MileOne Autogroup is an equal opportunity employer and maintains a drug free work environment.
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HLVANC
ServiceSalary Range
$46,000- $86,000 annuallyHall Corporate OfficePost Internally and Externally
Zip Code
23452Company
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