Automotive Tire Claims Specialist - Mercedes Benz
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What you'll do
- Work collaboratively with service advisors and technicians regarding tire claims with tire damage coverage.
- Handle paperwork for all tire claims for coverage and payment.
- Submit paperwork with the claims carrier for payments quickly and efficiently.
- Follow up with claims to ensure they are being processed correctly.
- Check with parts for tire pricing and availability.
- Effectively communicate with both vendors and customers on claims status.
- Assist in service administration functions. Included but not limited to: loaner car responsibilities, reception, and scanning.
What they're looking for
- High School Diploma or Equivalent
- Previous cashier, administrative, or customer service experience.
- Possess basic computer & phone skills
- Proficiency in the use of Microsoft, and Google Suites; and experience with CDK.
- Experience with effectively and politely interacting with customers and other employees.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
The Rallye Motor Company, Long Island's premier luxury automotive group, has an opportunity for a Tire Claims Specialist with Rallye Mercedes Benz! The ideal candidate is looking for a long-term position with an outstanding team, with excellent customer service experience to play a key role in ensuring a seamless and personalized automotive experience. Must be an energetic, reliable, motivated individual with automotive service experience.
Responsibilities for this position include:
- Work collaboratively with service advisors and technicians regarding tire claims with tire damage coverage.
- Handle paperwork for all tire claims for coverage and payment.
- Submit paperwork with the claims carrier for payments quickly and efficiently.
- Follow up with claims to ensure they are being processed correctly.
- Check with parts for tire pricing and availability.
- Effectively communicate with both vendors and customers on claims status.
- Assist in service administration functions. Included but not limited to: loaner car responsibilities, reception, and scanning.
The Rallye Motor Company is committed to attracting and retaining a talented and diverse workforce that supports our culture of customer service and automotive excellence. We strive to provide the Rallye team members with a variety of career opportunities that promote personal growth & learning, work-life balance, and equality. Our superior benefits, focus on employee growth and development along with the high earning potential are just a few reasons you will want to consider joining Rallye!
PAY RANGE: $21 - $23 PER HOUR
Requirements
- High School Diploma or Equivalent
- Previous cashier, administrative, or customer service experience.
- Possess basic computer & phone skills
- Proficiency in the use of Microsoft, and Google Suites; and experience with CDK.
- Experience with effectively and politely interacting with customers and other employees.
Benefits
- Great benefits package including medical, dental and vision coverage for employee & family.
- Company paid life insurance and optional additional coverage.
- Voluntary short term and long term disability available.
- Additional voluntary benefits including Aflac and LegalShield!
- Paid time off!
- Paid holidays!
- 401K plan
- Employee Assistance Program
Company
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