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Jobs / Customer Service Representative in United States of America
6 days ago
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Arcis·6 days ago
6 days ago

Banquet Captain

The Golf Club at Fossil Creek, United States of AmericaMid · 2-5 yearsCustomer Service Representative

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Must-have skills for this role

  • banquet service
  • event operations
  • hospitality
  • communication

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What you'll do

  • Lead banquet staff during weddings, tournaments, meetings, and special events.
  • Work closely with the Food & Beverage Director to coordinate event setup, service, and breakdown.
  • Provide clear direction and guidance to servers, bartenders, and banquet staff.
  • Ensure staff members understand event timelines, service standards, menus, and guest expectations.
  • Maintain a professional and welcoming presence throughout each event.
  • Assist with event setup, room layouts, food and beverage service, and breakdown.
  • Monitor service throughout the event and quickly address guest or operational concerns.
  • Ensure proper presentation and service of food and beverages.
  • Communicate effectively with culinary, beverage, and management teams.
  • Help train and mentor banquet staff to maintain consistent service standards.
  • Ensure all club policies, safety procedures, and responsible alcohol-service practices are followed.
  • Assist the Food & Beverage Director with maintaining organization and efficiency during high-volume events.

What they're looking for

  • Previous banquet, hospitality, restaurant, or event-service experience required.
  • Strong knowledge of banquet service and event operations.
  • Excellent communication and organizational skills.
  • Ability to provide proper guidance and direction to a team.
  • Ability to remain calm, professional, and solution-oriented in a fast-paced environment.
  • Strong attention to detail and commitment to guest satisfaction.
  • Ability to work independently while collaborating closely with the Food & Beverage Director and management team.
  • Must be available to work a flexible schedule, including evenings, weekends, holidays, weddings, and tournament events.

Nice to have

  • Experience with weddings and golf tournaments strongly preferred.
  • Previous leadership or supervisory experience is highly desirable.

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Club Location:

The Golf Club at Fossil Creek - Fort Worth, TX

Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another.

Fossil Creek Golf Club is seeking an experienced and motivated Banquet Captain to lead and support our banquet operations. This position plays a key role in delivering exceptional service for weddings, tournaments, private events, and club functions while ensuring that every event meets the highest standards of hospitality.

Key Responsibilities

  • Lead banquet staff during weddings, tournaments, meetings, and special events.
  • Work closely with the Food & Beverage Director to coordinate event setup, service, and breakdown.
  • Provide clear direction and guidance to servers, bartenders, and banquet staff.
  • Ensure staff members understand event timelines, service standards, menus, and guest expectations.
  • Maintain a professional and welcoming presence throughout each event.
  • Assist with event setup, room layouts, food and beverage service, and breakdown.
  • Monitor service throughout the event and quickly address guest or operational concerns.
  • Ensure proper presentation and service of food and beverages.
  • Communicate effectively with culinary, beverage, and management teams.
  • Help train and mentor banquet staff to maintain consistent service standards.
  • Ensure all club policies, safety procedures, and responsible alcohol-service practices are followed.
  • Assist the Food & Beverage Director with maintaining organization and efficiency during high-volume events.
  • Represent Fossil Creek Golf Club professionally and provide exceptional hospitality to members and guests.

Qualifications & Experience

  • Previous banquet, hospitality, restaurant, or event-service experience required.
  • Experience with weddings and golf tournaments strongly preferred.
  • Previous leadership or supervisory experience is highly desirable.
  • Strong knowledge of banquet service and event operations.
  • Excellent communication and organizational skills.
  • Ability to provide proper guidance and direction to a team.
  • Ability to remain calm, professional, and solution-oriented in a fast-paced environment.
  • Strong attention to detail and commitment to guest satisfaction.
  • Ability to work independently while collaborating closely with the Food & Beverage Director and management team.
  • Must be available to work a flexible schedule, including evenings, weekends, holidays, weddings, and tournament events.

The ideal candidate is a strong leader with excellent communication skills, a positive attitude, and hands-on experience in banquet service. The Banquet Captain will work closely with the Food & Beverage Director to ensure smooth event execution, proper staff guidance, and an outstanding guest experience.

The ideal Banquet Captain is a natural leader who leads by example, understands the importance of teamwork, and takes pride in providing exceptional service. They should be dependable, professional, organized, and comfortable taking charge of a banquet team while maintaining a welcoming atmosphere for members and guests.

If you enjoy hospitality, thrive in a fast-paced event environment, and have a passion for creating memorable guest experiences, we would love to have you join the Fossil Creek Golf Club team.

Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.

Company

Arcis
The Golf Club at Fossil Creek, United States of America

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Arcis's careers site·first seen 13 Sept 2026·last verified 13 Sept 2026·How we source jobs

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