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Jobs / Customer Service Representative in United States of America
8 days ago
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Arcis·8 days ago
8 days ago

Banquet Captain

The Dominion Country Club, United States of AmericaMid · 2-5 yearsCustomer Service Representative

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Must-have skills for this role

  • leadership
  • customer service
  • food and beverage service
  • staff management

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What you'll do

  • Coordinate and supervise banquet events from setup to cleanup, ensuring all details are executed as per client specifications.
  • Lead and manage banquet staff, including servers, bartenders, and setup crews, providing direction and support.
  • Collaborate with the culinary team to ensure timely and accurate food and beverage service.
  • Oversee event setup, ensuring proper presentation, cleanliness, and organization of banquet spaces.
  • Monitor service quality during events, resolving any issues promptly to maintain high standards.
  • Communicate effectively with clients to understand their needs and ensure customer satisfaction.
  • Maintain adherence to health, safety, and sanitation standards.
  • Assist in training and mentoring new banquet staff.
  • Handle event-related administrative tasks, such as event orders and staffing schedules.
  • Promote a positive team environment and uphold the country club’s reputation for excellence.

What they're looking for

  • Strong leadership and organizational skills.
  • Excellent communication and customer service abilities.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Knowledge of food and beverage service standards.
  • Ability to work under pressure and handle multiple events simultaneously.

Nice to have

  • Previous experience in banquet or event service preferred.

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Club Location:

The Dominion Country Club - San Antonio, TX

Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another.

Job Title: Banquet Captain
Location: The Dominion Country Club
Position Type: Full-Time

Job Summary:
The Banquet Captain is responsible for overseeing and coordinating all banquet functions to ensure exceptional service and guest satisfaction. They supervise banquet staff, coordinate with clients and culinary teams, and ensure that events are executed smoothly and efficiently in accordance with the country club’s standards.

Key Responsibilities:

  • Coordinate and supervise banquet events from setup to cleanup, ensuring all details are executed as per client specifications.
  • Lead and manage banquet staff, including servers, bartenders, and setup crews, providing direction and support.
  • Collaborate with the culinary team to ensure timely and accurate food and beverage service.
  • Oversee event setup, ensuring proper presentation, cleanliness, and organization of banquet spaces.
  • Monitor service quality during events, resolving any issues promptly to maintain high standards.
  • Communicate effectively with clients to understand their needs and ensure customer satisfaction.
  • Maintain adherence to health, safety, and sanitation standards.
  • Assist in training and mentoring new banquet staff.
  • Handle event-related administrative tasks, such as event orders and staffing schedules.
  • Promote a positive team environment and uphold the country club’s reputation for excellence.

Qualifications:

  • Previous experience in banquet or event service preferred.
  • Strong leadership and organizational skills.
  • Excellent communication and customer service abilities.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Knowledge of food and beverage service standards.
  • Ability to work under pressure and handle multiple events simultaneously.

Physical Requirements:

  • Ability to stand for extended periods.
  • Ability to lift and carry heavy objects as needed.
  • Must be able to work in a fast-paced environment.

Join Our Team:
Become part of a prestigious country club where excellence, hospitality, and community are at the forefront. We offer a dynamic work environment and opportunities for growth within our organization.

Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.

Company

Arcis
The Dominion Country Club, United States of America

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Arcis's careers site·first seen 13 Sept 2026·last verified 13 Sept 2026·How we source jobs

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