Bar Host/Hostess, Pre-Opening - The St. Regis London

Bar Host/Hostess

Coming soon to the heart of Mayfair, The St. Regis London marks the brand's prestigious debut in the United Kingdom. This is a destination where history and modernity meet, where the energy of the city is palpable, and where every arrival feels personal. With signature butler service, refined interiors by Richmond International, and an unmatched Bond Street address, The St. Regis London embodies 'Live Exquisite'-a celebration of London's pioneering and glamorous lifestyle for the Luminaries of the world.

As Bar Host / Hostess, you will be the welcoming face of our bar and lounge, creating memorable first impressions and ensuring a seamless arrival experience for our guests. You will play a key role in managing reservations and seating, maintaining the flow of service, and setting the tone for an elegant and engaging guest journey. This role is ideal for a polished and service‑driven individual who thrives in a luxury hospitality environment and takes pride in delivering exceptional guest experiences.

Key Responsibilities

• Welcome and greet guests with warmth and professionalism, ensuring a refined arrival experience 
• Manage reservations and seating arrangements to optimise service flow and guest experience 
• Escort guests to their tables, ensuring comfort and attention to detail at all times 
• Prepare and maintain the host stand area, ensuring menus and materials are clean and presentable 
• Monitor bar and lounge areas for seating availability, guest comfort, and overall ambience 
• Coordinate with the bar and service teams to support smooth and efficient operations 
• Organise seating for groups and accommodate special guest requests where possible 
• Maintain cleanliness and organisation of reception and bar areas throughout the shift 
• Respond promptly and professionally to guest enquiries and requests 
• Ensure all place settings and presentation standards meet brand expectations 
• Uphold all health, safety and company policies and procedures 
• Foster positive relationships with colleagues across departments

Core Competencies

We are seeking a polished and detail‑driven professional with a passion for delivering outstanding guest experiences. You will bring confidence, organisation and a strong service mindset to the role. You should have:

• Previous experience in a host/hostess or guest‑facing role, ideally within a luxury hotel or high‑end venue
• Exceptional attention to detail and a strong understanding of service and presentation standards
• Ability to work efficiently in a fast‑paced, high‑standards environment
• Strong organisational skills, with the ability to manage reservations and seating flow effectively
• Confident and professional communication skills, with a warm and engaging approach
• A proactive mindset, with the ability to anticipate guest needs and adapt to service demands
• Impeccable personal presentation, reflecting the elegance of a luxury brand
• A collaborative approach, working seamlessly with bar and service teams
• A genuine passion for guest service and creating memorable first impressions

At The St. Regis London, our Hosts are the heartbeat of our legacy of exceptional service. In honour of your dedication, we offer a curated collection of benefits designed to support and elevate your journey with us.

Financial Rewards

• Competitive salary designed to recognise excellence
• Workplace pension
• Company sick pay
• Additional holiday allowance
• Access to BenefitHub's exclusive retail, wellness and travel privileges
• Friends & Family preferred rates at Marriott hotels worldwide

Career Development

• Clear pathway for internal promotions and transfers
• Cross-department training to refine your craft and broaden your expertise
• Expert-led development programmes
• Continuous learning through structured programmes
• Premium e-learning platform access
• Be part of an exclusive pre-opening experience shaping the future of the property

Wellbeing Support

• Employee Assistance Programme
• Complimentary meals on duty, crafted with care and served in our staff restaurant featuring wholesome, quality cuisine.
• Food & Beverage discounts across Marriott properties
• Year-round wellbeing initiatives and wellness activities

Recognition & Appreciation

• Award programmes celebrating exceptional performance
• The Astor Awards
• Distinctive Moments celebration
• Long service awards
• Key life moments celebrated - birthday, anniversaries, personal milestones and achievements
• Vibrant social calendar with team events and engagement activities

*Terms and Conditions Apply

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.