NextRaiseNextRaiseFind jobs
Sign inSign up free
Jobs / Customer Retention Specialist in United States of America
1 month ago
Apply with autofill
Apply with autofill
Proudmomentsaba·1 month ago
1 month ago

BCBA - $10,000 Retention Bonus - Hybrid Schedule

Bartlett, United States of AmericaHybridMid · 2-5 yearsCustomer Retention Specialist

Sign up free to see how well your resume matches this role.

Boost your chances at proudmomentsaba

How you compare FREE

?
Your scoreYour score: not yet known
→
44
Top 10%Top 10%: 44 out of 100

Top 10% of NextRaise users matched against Customer Retention Specialist roles in United States.

PDF or DOCX · no account needed

Apply faster with autofill FREEThe NextRaise extension autofills your application in one click.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

About this role

Company Details

 

 

 

 

Vela Insurance Services provides specialized Excess and Surplus Lines Casualty and Professional Liability insurance solutions in the following market segments: Construction, Specialty Casualty, & Professional Liability.  We offer national service and local knowledge to our exclusive wholesale broker network and the businesses they serve.

Responsibilities

The Renewal Underwriter plays a critical role in retaining profitable business and achieving adequate rate across assigned accounts. As part of a collaborative “one team” approach, this role supports the Broker Specialists in maintaining strong broker relationships while focusing on desk underwriting. The Renewal Underwriter is responsible for evaluating renewal submissions, negotiating terms, and ensuring underwriting integrity and profitability.

 

  • Manage the renewal process for assigned accounts, ensuring timely and accurate underwriting decisions.
  • Analyze account performance and market conditions to determine appropriate pricing and terms.
  • Collaborate closely with Broker Specialists to support broker relationships and ensure a unified team approach.
  • Maintain underwriting discipline while balancing retention and profitability goals.
  • Communicate effectively with brokers regarding renewal terms, changes, and underwriting rationale.
  • Monitor rate adequacy and contribute to portfolio management strategies.
  • Provide input on underwriting guidelines and product enhancements based on renewal trends.
  • Maintain accurate records and documentation in underwriting systems.
  • Some travel for key in-person meetings, client meetings and industry events.
  • Regular and predictable attendance
  • Other duties as assigned

Qualifications

  • 1-2 years experience in E/S insurance
  • Strong analytical and problem-solving skills.
  • Effective communication and negotiation skills
  • Ability to work independently and as part of a collaborative team
  • Proficiency in underwriting systems and Microsoft Office Suite

 

Additional Requirements

Other duties as assigned Regular and predictable attendance

Sponsorship Details

Sponsorship not Offered for this Role

Company

Proudmomentsaba
Bartlett, United States of America

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Proudmomentsaba's careers site·first seen 8 Aug 2026·last verified 21 Sept 2026·How we source jobs

Similar jobs

  • Loyalty Account Associate at sglotteryUS–match not yet calculated
  • Manager, Renewal Platform Specialist at cdkRemote, USA–match not yet calculated
  • Renewals Manager, Indirect Procurement at everlawOakland, United States of America–match not yet calculated
  • Renewals Lead (Req #1435) at eplusincRemote - US–match not yet calculated
  • Customer Retention Specialist at SumUpBoulder, United States of America–match not yet calculated

Browse more jobs

  • Customer Retention Specialist jobs in United States
  • Customer Success Manager jobs in United States
  • Account Manager jobs in United States
  • Implementation Specialist jobs in United States
  • Customer Retention Specialist jobs in United Kingdom
  • Customer Retention Specialist jobs in India