Bench Technician

 

Company Overview:

Castle Hill Gaming is a prominent provider of Class II, Class III, and HHR gaming machines to Native American and Commercial Casinos across the United States, with offices located in Charlottesville, VA and Tulsa, OK. CHG offers exciting employment opportunities for individuals passionate about the gaming industry.

As an industry leader, CHG emphasizes innovation, customer satisfaction, and adherence to regulatory standards. This is an exceptional chance to become part of a thriving organization with a strong market presence. Apply now to contribute to the growth of cutting-edge gaming solutions and deliver exceptional customer experiences. Join Castle Hill Gaming and be a part of the exciting world of casino gaming.

At Castle Hill Gaming, we value our employees and offer a comprehensive benefits package, including:

• A competitive salary
• 100% company-paid health insurance for employees, families, and domestic partners
• Company contributions to employee HSA accounts
• 401K
• Student Loan Repayment Program
• Generous PTO and paid holidays (20 days PTO + 8 holidays)
• Paid Leave (Paternal, Bereavement, Jury Duty)
• Employee equity incentive plans
• Company-provided cell phone for all full-time employees

If hired, your employer will be Ironworks Development LLC, which develops Castle Hill Gaming products. Correspondence with the company will only be made from Castlehillgaming.com e-mails addresses.

Position Summary

The Bench Technician is responsible for diagnosing, repairing, testing, and maintaining electronic components and assemblies used in slot machines and gaming devices. This role ensures all hardware meets regulatory compliance, quality standards, and operational performance requirements prior to deployment in the field.

Key Responsibilities

• Perform component-level troubleshooting and repair of slot machine hardware, including:
• Printed Circuit Boards (PCBs)
• Power supplies
• Displays (LCD/LED)
• Bill validators, printers, and peripheral devices
• Conduct functional testing, burn-in testing, and validation of repaired and new units
• Use diagnostic tools such as multimeters, oscilloscopes, and logic analyzers
• Interpret schematics, wiring diagrams, and technical documentation
• Identify root causes of hardware failures and document findings
• Maintain accurate service records, repair logs, and inventory usage
• Ensure all repairs meet internal QA standards and gaming regulatory requirements
• Assist in prototype builds, engineering testing, and product development as needed
• Collaborate with QA, Engineering, and Field Service teams to resolve recurring issues
• Maintain ESD-safe work environment and follow all safety protocols

Required Qualifications

• Associate degree or technical certification in Electronics, Electrical Engineering Technology, or related field (or equivalent experience)
• 2+ years of experience in electronics repair or bench technician role
• Strong knowledge of:
• Electronic components and circuit theory
• Soldering and rework techniques (SMT and through-hole)
• Experience using diagnostic and testing equipment
• Ability to read and interpret schematics and technical manuals
• Strong attention to detail and documentation accuracy

Preferred Qualifications

• Experience in gaming, casino, or regulated industries
• Familiarity with slot machine hardware platforms and peripherals
• Understanding of compliance standards (e.g., GLI, jurisdictional gaming requirements)
• Basic knowledge of embedded systems or firmware troubleshooting

Key Competencies

• Analytical problem-solving
• Precision and quality focus
• Time management and productivity
• Team collaboration
• Adaptability in a fast-paced technical environment

Working Conditions

• Primarily bench/lab environment with occasional warehouse or production floor exposure
• May require lifting up to 40 lbs
• Standard work hours with occasional overtime to meet production deadlines

 

*This position is not limited to those duties listed in the job description. Duties and responsibilities can be changed, expanded, reduced, or deleted to meet the business needs of the company.

**Any offer and retainment of employment is contingent upon the successful completion of your background investigation, and the approval of any necessary tribal gaming license, granted by their respective gaming commission.

*** We are not offering Visa sponsorship or transfers for this position, now or in the future.

****We kindly request that third-party recruiters or agencies refrain from submitting unsolicited resumes, candidate profiles, or making unsolicited contact. All hiring decisions are managed through our internal team, and no solicitation will be considered.