Bhagalpur EXECUTIVE N SALES ADMINISTRATION BR

Customer Service

• Review of Order Cycle Time (OCT) for delivery of material to Customers (Dealers, Project Sites etc.) based on orders received at Warehouse and as per defined benchmark
• Review with customers and sales team on regular basis for identification and resolution on material service related issues  
• Support to other businesses like Home Improvement in terms of material storage and delivery

Warehouse Management

• Monitor and improve the productivity of CFA Manpower deployed at Warehouse  
• Conduct stock verification as per defined frequency and take measures to control stock variances
• Maintain documents and legal agreements related to Warehouse operations
• Implement and ensure usage of Transport Management System to improve customer service parameters, timely Review and rationalization of route plans

Warehouse and Office Infrastructure

• Assess infrastructure requirements at the warehouse and sales offices and accordingly propose the capex projects
• Execution of Capex Projects as per project implementation schedule

Overheads

• Assist and provide inputs to Regional Commercial team on the proposals for annual overheads budget
• Monitor and ensure freight cost per ton (CPT) and other overheads are within the budgeted limits

Vendor Payments

• Process the vendor payments as per the defined payment terms 
• Monitor and ensure no pending payments, open goods receipts and open advances at each vendor level
• Coordinate with Vendors for outstanding closure and quarterly balance confirmation within the defined timelines

Statutory Compliances and Audits

• Track and ensure timely renewal of statutory licenses applicable for warehouse and office operations
• Updation of compliances in statutory portal (GRC) as per the due dates
• Initiate corrective and preventive actions for identified statutory non-compliances 
• Participate and support with relevant documents during audits like ISO, 5S, Internal Audit  

Safety

• Monitor safety parameters and conduct safety audits as per schedule to provide safe working environment at warehouses and office premises

Reports  

Prepare and circulate monthly reports on various parameters in a timely manner