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Jobs / Customer Service Team Lead in United Kingdom
5 days ago
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HA
Hays·5 days ago
5 days ago

Billing Supervisor - Hybrid

Coventry, United KingdomFull-timeHybridMid · 2-5 years₹21,000 – ₹31,500/yr · est.Customer Service Team Lead

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Top 10% of NextRaise users matched against Customer Service Team Lead roles in United Kingdom.

Must-have skills for this role

  • billing
  • invoicing
  • accounts receivable
  • revenue

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What you'll do

  • Supervising, motivating and supporting the billing team on a day-to-day basis.
  • Managing the end-to-end billing process to ensure accuracy and efficiency.
  • Investigating and resolving billing queries and discrepancies.
  • Reviewing existing processes and identifying opportunities for improvement.
  • Monitoring billing performance, workload and service levels.
  • Working closely with finance, operational and commercial stakeholders.
  • Supporting month-end activities, reconciliations and reporting requirements.
  • Introducing stronger controls and best practice procedures where required.
  • Assisting with process documentation, system enhancements and change initiatives.
  • Helping to reduce backlogs, improve accuracy and drive operational efficiencies.

What they're looking for

  • Previous experience supervising a billing, invoicing, accounts receivable or revenue team.
  • Strong understanding of high-volume transactional finance environments.
  • Proven experience delivering process improvements and driving efficiencies.
  • Excellent stakeholder management and communication skills.
  • Strong analytical and problem-solving abilities.
  • Good systems knowledge, including ERP systems and Excel.
  • Ability to work independently and quickly add value within an interim assignment.

Nice to have

  • Available at short notice or immediately available candidates will be highly desirable.

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Your new company

A well-established, market-leading organisation is seeking an experienced Billings Supervisor to join its finance function on a temporary to permanent basis. Operating within a fast-paced environment, the business is looking for a hands-on supervisor who can support daily billing operations whilst identifying opportunities to improve processes, controls and overall team performance. This is an excellent opportunity for an experienced billing, accounts receivable or revenue professional who enjoys driving improvements and making a visible impact within a busy finance team.

Your new role
Reporting into senior finance leadership, you will take responsibility for overseeing the billing function and supporting a team of 2 to ensure accurate and timely invoicing.

Key responsibilities will include:
  • Supervising, motivating and supporting the billing team on a day-to-day basis.
  • Managing the end-to-end billing process to ensure accuracy and efficiency.
  • Investigating and resolving billing queries and discrepancies.
  • Reviewing existing processes and identifying opportunities for improvement.
  • Monitoring billing performance, workload and service levels.
  • Working closely with finance, operational and commercial stakeholders.
  • Supporting month-end activities, reconciliations and reporting requirements.
  • Introducing stronger controls and best practice procedures where required.
  • Assisting with process documentation, system enhancements and change initiatives.
  • Helping to reduce backlogs, improve accuracy and drive operational efficiencies.

What you'll need to succeed

  • Previous experience supervising a billing, invoicing, accounts receivable or revenue team.
  • Strong understanding of high-volume transactional finance environments.
  • Proven experience delivering process improvements and driving efficiencies.
  • Excellent stakeholder management and communication skills.
  • Strong analytical and problem-solving abilities.
  • Good systems knowledge, including ERP systems and Excel.
  • Ability to work independently and quickly add value within an interim assignment.
  • Available at short notice or immediately available candidates will be highly desirable.

What you'll get in return

  • A salary of £35,000
  • A temporary to permanent opportunity within a growing company
  • Future career development opportunities
  • Hybrid working model (3 days in the office, 2 days from home).
  • Opportunity to join a well-established business during an exciting period of change and improvement.
  • Highly visible role with the opportunity to make a genuine impact
If you're an experienced Billing, Accounts Receivable, Revenue, Sales Ledger or similar finance professional looking for your next interim challenge, we'd be keen to hear from you.

#4826170 - Lily Russell

Company

HA
Hays
Coventry, United Kingdom

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Hays's careers site·first seen 22 Sept 2026·last verified 22 Sept 2026·How we source jobs

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