Billing Support Specialist in Bangalore - Night Shift
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What you'll do
- Respond to billing-related queries via chat, email, and calls
- Investigate and resolve discrepancies in invoices and payments
- Manage subscription changes, cancellations, and refunds
- Collaborate with Finance, Sales, and Technical team of Bangalore for issue resolution
- Monitor billing systems and flag errors
- Assist with failed payments and guide customers through payment options
- Maintain compliance with billing policies and regulations
What they're looking for
- 1–3 years’ experience in billing, customer service, or finance in Bangalore
- Familiarity with billing software and systems
- Excellent English communication (verbal & written)
- Strong problem-solving skills and attention to detail
- Ability to work independently during night shifts
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
We’re hiring a Billing Support Specialist in Bangalore for the night shift to handle customer inquiries, resolve billing issues, and ensure timely payment processing. If you're detail-oriented, analytical, and customer-focused, join our team and make an impact!
Position: Billing Support Specialist
Location: Bangalore Karnataka
Shift: Night Shift work
Job Type: Full-Time
Department: Billing / Customer Support
Key Responsibilities as Billing Jobs in Bangalore
- Respond to billing-related queries via chat, email, and calls
- Investigate and resolve discrepancies in invoices and payments
- Manage subscription changes, cancellations, and refunds
- Collaborate with Finance, Sales, and Technical team of Bangalore for issue resolution
- Monitor billing systems and flag errors
- Assist with failed payments and guide customers through payment options
- Maintain compliance with billing policies and regulations
Skills & Qualifications
- 1–3 years’ experience in billing, customer service, or finance in Bangalore
- Familiarity with billing software and systems
- Excellent English communication (verbal & written)
- Strong problem-solving skills and attention to detail
- Ability to work independently during night shifts
Looking for a night shift billing role in Bangalore? Join a customer-first team where your detail-oriented skills make a real difference. Apply today!
Company
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