[BizOps] : Talent Acquisition - C2H / C2C (Vendor Hiring Expert)
Delhi NCR, IndiaFull-timeMid · 5+ years
About this role
Talent Acquisition – Vendor Hiring & Recruitment Operations
Experience Required: 5+ Years
Location: Noida
Role Overview
We are looking for an experienced Talent Acquisition who can drive end-to-end hiring strategy with a strong focus on vendor-driven recruitment models. The ideal candidate should have hands-on expertise in managing recruitment vendors/consultants, optimizing external hiring channels, ensuring cost efficiency, and delivering quality talent within defined timelines.
This role requires someone who can independently build and manage vendor ecosystems for large-scale hiring while also leading internal recruitment operations, stakeholder management, reporting, and process optimization.
Key Responsibilities
1. Vendor Hiring Strategy & Management
- Develop and execute recruitment strategies through external vendors, consultants, staffing agencies, and recruitment partners.
- Identify, onboard, negotiate commercials, and manage relationships with hiring vendors.
- Build a strong vendor network for multiple hiring categories such as:
- Tech Hiring
- Non-Tech Hiring
- Leadership Hiring
- Bulk Hiring
- Contract/C2H/C2C Hiring
- Monitor vendor performance based on:
- Closure ratios
- Quality of profiles
- TAT adherence
- Offer-to-join ratio
- Cost per hire
- Conduct regular vendor performance reviews and remove underperforming vendors.
- Ensure vendors follow company hiring guidelines, compliance policies, and SLAs.
2. End-to-End Talent Acquisition
- Lead end-to-end recruitment lifecycle from requirement gathering to onboarding.
- Partner with business leaders to understand workforce planning and hiring priorities.
- Create hiring roadmaps for critical and volume hiring requirements.
- Ensure timely closure of open positions while maintaining quality benchmarks.
- Manage recruitment pipelines across multiple departments/functions.
3. Stakeholder Management
- Work closely with hiring managers, department heads, and leadership teams.
- Provide regular hiring updates, pipeline visibility, and market insights.
- Manage escalations related to hiring delays, vendor performance, or candidate experience.
4. Recruitment Operations & Process Improvement
- Build recruitment SOPs for vendor hiring workflows.
- Track recruiter and vendor productivity metrics.
- Ensure proper ATS/HRMS updates and recruitment documentation.
- Drive automation in recruitment reporting and tracking systems.
- Improve hiring turnaround time and reduce dependency risks.
5. Analytics & Reporting
- Track and publish recruitment dashboards covering:
- Open positions
- Aging positions
- Vendor performance
- Joining ratio
- Offer drop percentage
- Source effectiveness
- Hiring costs
- Present monthly hiring reports to leadership.
Required Skills & Competencies
- Strong expertise in vendor hiring models
- Hands-on experience in vendor management and negotiations
- Team handling experience
- Strong stakeholder management skills
- Expertise in bulk hiring and lateral hiring
- Recruitment analytics and dashboard management
- Process creation and operational excellence mindset
- Strong communication and negotiation skills
- Experience working with ATS/HRMS platforms
Key KPIs
- Time to Fill
- Cost per Hire
- Vendor Closure Ratio
- Offer to Join Ratio
- Candidate Quality Score
- Hiring Manager Satisfaction
- Recruitment SLA Adherence