BluCar Support Specialist - Impounds
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What you'll do
- Act as the primary liaison between Copart , clients, and vendors to ensure the fastest possible release of vehicles.
- Communicate with impound lots, storage facilities, and other release locations to coordinate vehicle retrieval.
- Apply a thorough understanding of BluCar processes and best practices to problem-solve and facilitate smooth vehicle releases.
- Track progress and maintain accurate documentation throughout the release cycle.
- Collaborate with internal teams to support efficient workflows and client satisfaction.
What they're looking for
- Strong communication and customer service skills.
- Ability to navigate time-sensitive situations while staying detail-oriented.
- Problem-solving mindset with the ability to work collaboratively across teams and external partners.
- Previous experience in RDN, MBSi, and other repossession inventory platforms.
Nice to have
- Prior experience with impound coordination, logistics, automotive operations, or vendor relations is a plus.
- Notary experience preferred.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
Join our team and help streamline the vehicle recovery process for top financial institutions.
BluCar is seeking a BluCar Support Specialist (BCSS) – Impounds to support our internal team and trusted third-party partners in securing the release of vehicles from storage facilities, impound lots, residences, and other locations. This role is essential in minimizing storage costs, reducing cycle times, and delivering exceptional service to our banking and finance clients.
Duties -
- Act as the primary liaison between Copart, clients, and vendors to ensure the fastest possible release of vehicles.
- Communicate with impound lots, storage facilities, and other release locations to coordinate vehicle retrieval.
- Apply a thorough understanding of BluCar processes and best practices to problem-solve and facilitate smooth vehicle releases.
- Track progress and maintain accurate documentation throughout the release cycle.
- Collaborate with internal teams to support efficient workflows and client satisfaction.
Required skills and experience –
- Strong communication and customer service skills.
- Ability to navigate time-sensitive situations while staying detail-oriented.
- Problem-solving mindset with the ability to work collaboratively across teams and external partners.
- Prior experience with impound coordination, logistics, automotive operations, or vendor relations is a plus.
- Previous experience in RDN, MBSi, and other repossession inventory platforms.
- Notary experience preferred.
#LI-KK1
Benefits Summary:
· Medical/Dental/Vision
· 401k plus a company match
· ESPP - Employee Stock Purchase Plan
· EAP - Employee Assistance Program (no cost to you)
· Vacation & Sick pay
· Paid Company Holidays
· Life and AD&D Insurance
· Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
Company
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